What are the responsibilities and job description for the Business Office Assistant - Healthcare position at Palatka Center for Rehabilitation and Healing?
Palatka Center for Rehabilitation & Healing
Our focus is quality care in a supportive and friendly environment. Our facility offers a wide range of amenities, specializing in short-stay rehabilitation and long-term care. At Palatka Center, we believe in focusing on key initiatives to improve the quality of life, medical care, and outcomes for everyone. If you are looking to join a caring and supportive team, we would love to meet you!
We are located at 110 Kay Larkin Dr, Palatka
Why Work For Us? Because We Offer Our Employees:
- Health Insurance Plan Options
- Dental Insurance Plan Options
- Vision Insurance Plan Options
- Paid Time Off
- Holiday Pay
- 401k
- Direct Deposit
- Flexible Scheduling
- Paid Training and In-Services
- Full and Part Time Positions Available
- Development of Deep Personal Relationships with Patients and their Families
Position Summary:
The Business Office Assistant provides administrative and clerical support to ensure the efficient operation of the business office. This role includes assisting with financial processes, maintaining accurate records, and supporting the overall operations of the office. The ideal candidate is detail-oriented, organized, and capable of working both independently and as part of a team.
Key Responsibilities:
• Assist families with filing Medicaid applications.
•Assist with accounts receivable, including processing payments and making check deposits.
• Maintain accurate financial and administrative records.
• Answer and direct phone calls, emails, and in-person inquiries in a professional manner.
• Assist with resident billing and payment inquiries (if applicable).
• Organize and scan to file documentation in compliance with company policies and regulatory requirements.
• Assist with special projects and tasks assigned by the Business Office Manager or other leadership.
Qualifications:
• High school diploma or equivalent required; associate’s degree in business administration or a related field preferred.
• Previous administrative or clerical experience, preferably in a healthcare or senior living environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
• Strong organizational and multitasking skills with a high level of attention to detail.
• Excellent communication and interpersonal skills.