What are the responsibilities and job description for the Director of Sales & Marketing - Aman Venice position at Palazzo Papadopoli Hotel & Spa S.R.L?
Join our team in Aman Venice. Set in Palazzo Papadopoli, one of the city’s eight monumental palazzos on the Grand Canal, Aman Venice embodies all that is sumptuous and sensuous about La Serenissima. Rococo works of art are offset by the contemporary restraint of Jean-Michel Gathy interiors, while private gardens – rare in this floating city – are overlooked by opulent dining venues and spacious suites. Just a short walk away from Piazza San Marco, Aman Venice offers the perfect place from which to explore this romantic city, and to discover the hidden gems of the city while floating away on a traditional gondola.
AMAN
Meticulously designed to frame their natural settings, Aman destinations are renowned for space and privacy. Each welcomes guests as if to the home of a close friend, instilling a sense of peace and belonging amid some of the most diverse natural and historical landscapes.
It is an approach that has changed little since 1988 when the first retreat was built on Phuket’s west coast. It was named Amanpuri, meaning ‘place of peace’, and Aman was born.
Today, embracing 36 resorts, hotels, and private residences in 20 countries, Aman continues to seek out transformative experiences and awe-inspiring locations around the world.
THE POSITION
The Director of Sales & Marketing oversees all sales and marketing activities with the support of the team and ensures that all activities and bookings are focused to yield maximum revenue per room occupied. Reporting to the General Manager, the DoSM will be a key member of the executive team of the property.
MAIN DUTIES AND RESPONSIBILITIES:
- Develop and implement sales and marketing action plan in co-operation with internal and head office team
- Determine revenue and expenditure budgets in co-operation with internal and head office team
- Determine appropriate sales strategies in all market segments towards maximizing the hotel revenues
- Control of expenses
- Execute sales action plan
- Analyze actions
- Acquire new local/national/international accounts (prospect and solicit new accounts via telemarketing and cold calling)
- Continually fill in database with clients and potential clients
- Account management of existing clients with the aim to extend business
- Monitor performances to ensure that productivity meets hotel targets
- Identify and solicit new sales & marketing channels and opportunities
- Be up to date with relevant market developments
- Advise management of developments and opportunities within the marketplace
- Execute competition analysis
- Understand leisure and corporate contracting process. Prepare and action these contracts.
- Report activities & results monthly
- Develop and execute sales activities such as sales missions, clients’ events, trade fairs
- Constant contacts with company’s PR agencies worldwide to meet budget expectations from direct bookings
- Guard the correct use of house style (collaterals, etc.)
- Develop profitable promotions
- Conduct creative and meaningful property tours with potential clients that bring to life our fantastic accommodation and events facilities
- Evaluate and confirm business to meet revenue targets
- Carry out Duty Manager functions when required.
- Prepare sales proposals to clients incorporating clearly defined terms and conditions
- Perform any other tasks according to needs and as assigned by the hotel management/Corporate Office.
QUALIFICATIONS
- Previous experience in a similar role in the luxury hospitality industry
- Excellent Italian and English, any other language is highly appreciated
- Good communicator on different levels both in Italian and English; well-developed negotiating skills
- Advanced computer skills in Word, Excel, Power Point and Internet. Knowledge of Opera PMS is a plus.
