What are the responsibilities and job description for the Outpost General Manager position at Pali Wine Co.?
Description
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The Outpost General Manager will report to the Operations Manager and will oversee the operations and management of our tasting room in the Arts District of Los Angeles.
Duties include (but are not limited to) the managing of staff and property, and serving as a liaison to the Corporate Office.
Leadership & Management
- Lead, guide and direct all staff members
- Develop an agenda and facilitate monthly meetings for all employees (front and back of the house) to help foster a positive working environment and good communication
- Develop, implement and monitor internal employee relations programs that foster a cohesive, respectful and teamwork-driven work environment
- Determine proper Outpost sales and wine club targets with the Regional Manager and develop corresponding strategies to meet or exceed these goals
- Enforce all Outpost rules and regulations; uphold proper levels of accountability and discipline employees (up to and including termination) when performance does not meet expectations
- Determine proper staffing needs, create schedules a month in advance (currently using the "7 Shifts" app) and distribute weekly schedules
- Oversee the overall care and cleanliness of the Outpost environments
- Interview and select all new employees, ensuring that proper hiring protocol is followed (ex. completion of application, background checks, reference checks, etc.)
- Ensure and / or facilitate all legally mandated and general, work-related training, including harassment awareness, safety (OSHA requirements), proper customer service, proper timekeeping, security awareness, meal and rest period requirements, etc.
- Prepare, review for accuracy, and submit employee timesheets to finance for processing of pay checks
- Clearly communicate company vision, customer-service expectations, corporate directives and incentives to all employees
- Analyze, manage and determine proper inventory levels each week. Order supplies for the Outposts : such as totes, growlers, glasses, growler cards, wine club cards, paper products, bags, office supplies, cleaning supplies, etc.
- Manage all activities of kitchen staff, including hiring, training and disciplining
- Manage the Tock reservation system
- Determine, coordinate and implement Outpost music program
- Oversee and administer local wine donations, as directed by the Corporate Office
- Work during weekends (mandatory) and / or additional hours as may be necessary
Marketing
Organizational
Requirements
Computer Skills :
Salary Range :
67,000 to $75,000 annually
About Pali Wine Company :
Pali Wine Co. brings the winery experience to your neighborhood. Through our five Outposts in Southern California, we create a connection between our customers, our Santa Barbara County-based winery and the vineyards that we source our grapes from. Pali’s wines are highly regarded by critics, and we have a reputation for producing wines with a strong sense of place and identity. Even still, Pali’s wines are approachable to new wine-drinkers and our staff embraces every opportunity to educate our customers.
We produce a variety of wines by employing a spectrum of winemaking techniques, old and new. We obsess over our customers’ experiences, and we welcome new members to the Pali team who share our obsession and want to add to our customer’s experience. We are performance driven, which makes Pali Wine Co. an inspiring place to grow personally and professionally.
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Salary : $67,000 - $75,000
