Workforce Housing Manager

Year Round

Palisades Tahoe

We share the spirit of these legendary mountains with the world.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

This position is responsible for overseeing all aspects of workforce housing for Palisades Tahoe including the management of existing units and working strategically with stakeholders to identify new opportunities for housing. Workforce housing consists of onsite and offsite "owned" properties and a variety of different master leases. Currently, there are up to 235 units in the program. This role has the ability to make a positive impact for one of the largest employers in the North Lake Tahoe and Truckee community by supporting hundreds of employees to secure housing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Applicants must be 18 years of age.

The base salary range below represents the low and high end of the Palisades Tahoe Resort, LLC's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base salary range: $68,000.00 - $93,000.00 per year

A Great Job and Benefits to Match:

• Free skiing riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Healthcare options for both Seasonal & Year-Round employees
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free lift tickets, plus 50% off lift tickets
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine
• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
Employee Assistance Program (EAP)

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Assist to identify and explore feasible workforce housing opportunities including property acquisition, master leases, partnerships and/or development.
• Build strategy and planning around which unit/property is best suited for what type of employee so that employees are well placed considering cost, community, transportation access, amenities, etc.
• Create insightful means to assess and understand the housing needs of the team so that information is up to date and accurate; both for the resort (need data) and for individuals (who need housing).
• Regularly evaluate and coordinate property management needs, including cleaning and maintenance.
• Assist with any capital projects management including budgeting, purchasing, and contractor relations.
• Maintain up to date tracking of room/unit inventory, in turn ensuring that housing needs are best met with a good match in a timely manner.
• Ensure all applicant and tenant processes are completed accurately and timely including applications, background checks, license agreements, deposits and rents.
• Oversee and coordinate move in/out and day to day procedures with all tenants.
• Communicate with tenants regarding rent collection, inspections, facility maintenance, cleaning and disciplinary notices.
• Partner with internal departments such as department managers, legal, HR, building maintenance and housekeeping to address and resolve issues.
• Develop and maintain relationships with property owners and property management companies.
• Oversee property contract negotiations and keep all housing/lease agreements up to date.
• Partner and work closely with the HR team to provide excellent support and service to our team members.
Leads a current team of three including maintenance and administrative.

Competencies and Job Requirements:

Required:

• Effective communication skills, oral & written
• Strong sense of urgency and the ability to meet deadlines with minimal supervision
• Excellent organizational skills, with the ability to effectively prioritize.
• High customer service standards & safety awareness
• Able to understand and follow verbal and written instructions
• Strong leader who supports through our company values and leadership expectations.
• Works well as part of a team, willing to have fun and help when/where needed
• Ability to work within a fast paced, high volume and demanding environment
• Able to maintain a high level of discretion and confidentiality
• Intermediate to advanced computer skills, proficient in Microsoft Office, willingness to learn new technology

Education and Experience:

Required:

• High School Diploma or GED

Preferred:

• Bachelor's Degree
• Experience in the ski resort industry
• Experience in workforce housing, lodging and/or hospitality

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Sits for extended periods of time at a computer station or work desk; stands and walks regularly throughout the day; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: General office equipment

For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S , and women communities within our workforce.