Catering Sales Manager

CATERING SALES MANAGER

POSITION PROFILE

The Catering Sales Manager will be pivotal in driving revenue, negotiating and contracting meetings, photoshoots and events at the Southern California hotel locations. The Catering Sales Manager will maintain appropriate balance of account maintenance, prospecting for new business, and build profitable relationships with clients while ensuring the seamless interaction between the client and F&B operations at each hotel. 

The Catering Sales Manager will also be responsible for predicting sales forecasts while spending primary time on direct selling, as well as being a liaison between the restaurant and the hotel, and between the client and F&B operations. Responsibilities will also include staying current on industry trends and seeking creative ways to infiltrate markets and accounts. This position reports to the Managing Director of Sales.

ABOUT PALISOCIETY

Palisociety is looking for a Catering Sales Manager to join our sales team.

Palisociety is a collection of unique hotels and residences that aim to enhance the lives of our guests and our communities by creating one-of-a-kind, neighborhood-centric places filled with interesting people and friendly staff providing trusty service. We take to heart that few things in life are as transformative as the people and places you encounter when traveling – and seek to bring that inspiration into everything we do... 

Palisociety is a fully integrated hospitality company that acquires, designs, develops, owns and operates unique hotels and residences across the country under four distinct monikers: Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety and a collection of independently branded properties. The company’s proprietary brands, development and operational expertise also includes specialized retail spaces, highly curated restaurants, bars and event venues. Palisociety properties have been featured on Condé Nast Traveler’ Hot List, Travel Leisure IT List, and more, with accolades from the New York Times, Architectural Digest, Wallpaper* and countless others. Avi Brosh founded Palisociety in 1998 in Los Angeles. For more information, visit www.palisociety.com or follow

THE TASK AT HAND:

Catering Sales & Business Outreach: 

• Responsible for selling of catering and event spaces 
• Manage and respond to incoming
• inquiries with Events Deck within 24 hours 
• Develop appointment-oriented
• sales calls to ensure a successful direct sales program, in accordance with goals established by departmental
• budget 
• Focus on growing/selling all
• segments by soliciting new and existing
• accounts to meet and/or exceed revenue event goals and maximize profitability
• for the hotel 
• Establish target lists and attain and exceed
• quarterly event revenue goals 
• Responds to sales inquiries, initiates new sales, prospects and qualifies
• leads and solicits potential clients,
• conducts site visits and answers questions, prepares proposals, negotiates contracts, services accounts and analyzes lost
• business for the hotel 
• Manage the identification, sales efforts, and relationships with
• all clients 
• Assist in the integration of individual property efforts into the
• overall Palisociety strategy 
• Maintain appropriate balance of account maintenance, prospecting for new business, and build profitable relationships
• with clients 
• Detailed knowledge of property,
• space, capacities, concept, and food style (menus) 
• Be familiar with the hotel's competitive
• set and shared accounts 
• Understand the overall market -
• competitors’ strengths and weaknesses, economic trends, supply and demand etc.
• and gain strong level of knowledge of competitive sets products and offerings,
• and know how to sell against them 
• Actively seek out critical
• information on market trends, segment behavior, and other data to make informed
• decisions and remain ahead of the pack 
• Review and update menus, packages, and
• upgrades as requested to satisfy client needs and to maximize revenue 
• Optimally cross-sell with sister restaurants and hotels for referral business 
• Maintains accurate and detailed notes and traces for accounts within the PMS (Tripleseat) 
• Join and attend appropriate market organizations 
• Expertise of the restaurant's overall layout, rate structure, and capacities 
• Write Proposals for events with
• minimum prices using discretion based on seasonality and current restaurant business. 
• Responsible for updating Events
• Decks for all LA area venues with F&B Corporate Team 
• This position must be proactive in obtaining/selling events 
• Coordinate and conduct property site tours with potential event clients 
• Log all incoming leads by venue and maintain SoCal Events pipeline in Tripleseat 
• Maintain Events Calendar for
• the SoCal Region in Tripleseat 
• Coordinate directly with the accounting department
• to process Event deposits 
• Log all deposits & PM accounts 
• Eligible to earn 2% of
• contracted and consumed revenue paid monthly (complete details will be provided
• upon hiring in a separate document. Incentive plans are subject to change and
• amendment per company policy) 

Coordination with F&B Operations: 

• Connect F&B Team with clients so F&B team can successfully execute
• and manage event 
• Ensure F&B team has all necessary event details in place in order to execute according to BEO and/or contract 
• Pull sales from Toast for F&B Minimums and make judgment calls to balance
• event revenue with normal business revenue 
• Connect F&B Managers with clients to execute &
• recap set-up after signing of BEO and/or event contract 
• Attend internal meetings such as Group Resume Meetings 
• Work closely with F&B
• Managers, General Managers, and Directors of Restaurants to ensure proper billing for each event 
• Run BEO meetings with hotel F&B team and Operations team 
• Confirm menu and guest count with clients 10 days prior to the event 
• Close spaces in OT upon confirmation of events and manage the flow of
• bookings in available time frames 

Reporting & Budgeting: 

• Produce marketing plan and assist in developing the annual sales budget with the F&B and Corporate team 
• Implement a monthly action plan
• in order to meet and exceed the budgeted sales goals 
• Complete weekly, monthly,
• quarterly, and annual production reports; as well as weekly and monthly sales activity reports 

WHAT WE'RE LOOKING FOR:

• Familiarity with MS Office, Google Apps, and other organizational computer tools. 
• Fluency in English, both verbal and non-verbal preferred. 
• Provide legible communication and directions. 
• Compute basic arithmetic. 
• Perform job junctions with attention to detail, speed, and accuracy. 
• Be a clear thinker, act independently, remain calm and resolving problems using good judgement 
• Must report daily to corporate
• Offices located at the Palihouse West Hollywood unless site inspections and client tours are required at another location. 

WHAT'S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you’re under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Privacy Notice:

For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit www.arrivehotels.com or follow @arrivehotels

We are an E-Verify Employer/Somos un empleador de E-Verify.

MORE ABOUT US:

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us!