Billing Specialist

Palladian Management Customer Accounts office in O’Fallon, IL is looking for an experienced Long Term Care Billing Specialist to join our amazing team! This position requires an individual who is dependable, self-sufficient, and can easily multi-task. The Billing Specialist is responsible for receivables for a group of skilled nursing communities. We are seeking a candidate with Medicare, Insurance, Managed Care, IL Medicaid, MO Medicaid, and Private Pay billing experience. Experience with Matrix Care highly preferred.

The Palladian Management Customer Accounts office takes great pride in serving the Long-Term Care community. We work as a team and stive for excellence together. If you enjoy working in a professional, yet relaxed office environment, take ownership of and pride in your AR skills, and desire to work with a great team, we invite you to apply.

RESPONSIBILITIES INCLUDE:

• Medicare, Insurance, Managed Care, MO and IL Medicaid, and Private Pay billing.
• Review unpaid claims and research reasons for delays.
• Submission of corrected claims, reconsiderations, and appeals as necessary.
• Work closely with insurance companies and provider representatives to get proper payment.
• Work with facilities and state agencies to follow up on Medicaid applications and billing issues.
• Communicate payment or denials that impact revenue to leadership.
• Review outstanding accounts and aging reports.
• Phone contact with residents and family members regarding out-of-pocket expenses and to resolve billing questions.
• Train Business Office Managers of assigned facilities.
• Partner with collections specialists to ensure timely collection of private pay accounts.
• Track and review applicable paperwork due from facilities.

QUALIFICATIONS

• High school diploma or equivalent required.
• Experience with Illinois and Missouri Medicaid is required.
• Experience in Skilled Nursing Facility business office or billing office required.
• Advanced understanding of Excel and Microsoft Office products.
• Ability to work independently as well as within a team environment.
• Attention to detail and strong follow-through skills.
• Excellent customer service phone skills.
• Desire to succeed and to help others succeed.

Palladian Management is a successful, family-owned, and growing regional network of 5 skilled nursing communities in central Illinois. We are looking for energetic, caring, dependable individuals to join our team. As a Palladian associate, your high standards are the crux of our guests' and residents' positive, successful experiences. We strive to ensure you are treated with respect and fairness. We promote a positive team environment based on problem solving rather than finger-pointing. We invest heavily in continuing education and training to keep you at the top of your profession. Our goal is to provide you with opportunities to advance your career with us.