Senior Director of Institutional Effectiveness

Senior Director of Institutional Effectiveness

SUMMARY

In support of the university’s mission and objectives, the Senior Director of Institutional Effectiveness provides leadership and administrative organization for the Office of Institutional Effectiveness to equip students to grow in wisdom, lead with conviction, and serve God boldly.  The successful candidate will have demonstrated ability to oversee institutional accreditation as the SACSCOC liaison, including faculty credentialing, administrative assessment, and academic program review, with a supporting role for program accreditation when applicable.  

ESSENTIAL FUNCTIONS

SACSCOC Accreditation

• Serve as the PBA institutional accreditation liaison for SACSCOC.
• Facilitate continued university compliance with all SACSCOC standards, coordinating the submission of decennial and interim compliance reports and other reports as required.

Program Accreditation

• Provide review and feedback on program accreditation viability, reports, and supporting documents for school deans and faculty as needed.
• Ensure appropriate and consistent representation of the university to all program accreditors and maintain documentation as needed.

Academic Program Review

• Work with senior leadership to maximize the effectiveness and efficiency of the APR process.

University Reporting

• Collaborate with OIE staff to provide timely reports and responses to faculty and staff data requests.        

SUPERVISORY RESPONSIBILITY

• Student Employees
• Staff Employees  

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Master's degree required; Ph.D. preferred, or equivalent experience
• A minimum of ten years’ experience in higher education administration, with at least five of those years in work directly related to SACSCOC.

ESSENTIAL COMPETENCIES 

• Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
• Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
• Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
• Adaptable/Flexibility – Ability to change or adjust to change.
• Analytical Thinking & Decision Making – Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies.
• Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
• Business & Financial/Budget Acumen – Demonstrates knowledge and understanding of financial concepts, accounting, marketing and organizational functions.
• Change Management – Ability to drive and implement change both internally and externally.
• Confidentiality – Maintains the necessary confidentiality and discretion required for the position
• Conflict Management – Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.
• Continuous Improvement – Implement or brainstorm ways to optimize a process.
• Develops Others – Ability to promote continuous improvement within teams and/or individuals.
• Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
• Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
• Leadership/Influence – Ability to motivate, coach and develop others, as well as influence a group of people to achieve common goals, and implement university strategies. Strong supervisory skills.
• Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
• Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Results Orientation & Accountability – Takes accountability and identifies, executes and drives actions to consistently achieve desired results.
• Self-development – Grow one’s self-awareness, abilities, skills, and/or talent.
• Strategic Mindset – Ability to step out of the everyday details, view the situation from above and provide an objective perspective
• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.
• Technology – Strong aptitude to learn new technologies as department processes evolve.

ADDITIONAL REQUIREMENTS

• Ability to work non-routine hours during certain times of the year
• Ability to sit for prolonged periods of time