HR Generalist

The HR Generalist plays a vital role in supporting both Human Resources operations and the successful implementation of training and development programs. This role ensures new hires are smoothly integrated into the organization and that ongoing training initiatives are executed effectively, helping foster a culture of continuous growth and excellence.

Recruitment & Onboarding Support

• Assist in posting job openings across platforms (company website, job boards, internal referrals).
• Review resumes, coordinate interviews, and support the hiring team in candidate communication.
• Manage pre-employment processes such as background checks and reference verifications.
• Prepare onboarding materials, offer letters, and employment contracts.
• Organize new hire orientation schedules, providing training and reference materials for onboarding sessions.
  
  

Training & Development Coordination

• Coordinate all logistics for training sessions, workshops, and continuing education programs.
• Maintain and update training calendars, attendance records, and learning progress reports.
• Track compliance with mandatory training (e.g., safety, brand standards, service protocols).
• Support the development and distribution of training materials and job aids.
• Collaborate with department leaders to identify training needs and schedule refresher sessions or certifications as needed.
• Monitor feedback from training programs to help evaluate effectiveness and recommend improvements.
  
  

Employee Records & Systems Management

• Maintain accurate employee files, training logs, and performance documentation.
• Update employee information in HRIS and learning management systems (LMS).
• Ensure proper documentation of all training milestones, certifications, and learning modules.
  
  

Employee Support & Engagement

• Serve as a point of contact for employees with questions about training, onboarding, and career development.
• Assist with performance management processes, such as goal tracking and review documentation.
• Support employee engagement initiatives, recognition programs, and wellness activities that contribute to a positive workplace culture.
  
  

Compliance, Reporting & Administration

• Ensure training and HR practices comply with labor laws and internal policies.
• Help prepare reports related to training compliance, staffing metrics, and development goals.
• Perform administrative tasks including meeting scheduling, filing, and supporting HR projects.
  
  

Qualifications

Education

Bachelor’s degree in Human Resources, Training & Development, Hospitality Management, or a related field. HR or Training certifications (e.g., SHRM-CP, ATD) are a plus.

Experience

1–3 years in HR coordination, training support, or administrative roles; hospitality industry experience preferred.

Skills & Abilities

• Strong organizational and project coordination skills.
• Excellent communication and presentation abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Familiarity with HRIS, LMS, and applicant tracking systems.
• High attention to detail and strong follow-through.
• Ability to handle sensitive information with professionalism and discretion.
• Comfortable with public speaking or facilitating training sessions as needed.
  
  

Additional Requirements

Licenses/Certificates

Ability to obtain any required licenses or certificates.

Grooming

All employees must maintain a clean, professional appearance in accordance with company grooming standards.

Other

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements,

efforts, or working conditions associated with the job. While this is intended to be an

accurate reflection of the current job, management reserves the right to revise the job or to

require that other or different tasks be performed when circumstances change (e.g.

emergencies, changes in personnel, workload, seasonality, rush jobs or technological.)