What are the responsibilities and job description for the Host/Hostess (Full-Time) TSR - Frontera Cocina, Disney Springs position at Palmas Restaurant Group?
Description
Come and Join Our Team!
We offer great benefits, competitive wages, along with Disney passes and discounts!
General Description
Being a Host / Hostess is more than just greeting and seating guests. The primary responsibility of the Host / Hostess is to be the first point of contact for the guest with the restaurant. The Host / Hostess must know everything about the restaurant, from hours of operation and directions to reservations and available seating. This information is used to make the guests' arrival at the restaurant a flawless experience and to keep other team members informed of what to expect.
Work Duties
- Answer phone in a timely and appropriate manner
- Prepare and maintain Host / Hostess area for guest arrival
- Properly and efficiently utilize the restaurant reservation, seating and paging systems
- Politely greet all guests in a timely fashion
- Lead guests to the table and seat guests in an appropriate fashion
- Politely inform guests of wait times and prepare wait lists as necessary
- Answer any guest questions as necessary
- Offer all guests a fond farewell
- Have basic knowledge of acceptable forms of payment and the Disney Dining Plan
- Perform work duties in compliance with all Company guidelines and policies
- Display proper food safety procedures at all times
- Follow all necessary laws and processes for the safe service of alcohol
- Work closely with all other team members and display good teamwork
- Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
- All other tasks as assigned
NOTE : This Job Description is subject to change at any time
Position Requirements
Work Experience & Education Requirements
Working Conditions & Physical Requirements
Position
Host-Hostess (Table Service)
Division
Vista Springs dba Frontera Cocina at Disney Springs
Location
Frontera Cocina
