Palmetto Primary Care Physicians (PPCP) is the largest independent multi-specialty group practice in South Carolina and has proudly served patients and our communities since 1996. The group is comprised of over 100 clinical providers with a wide range of expertise in primary and specialty care including endocrinology, gastroenterology, neurology, psychiatry, audiology, and physical therapy. PPCP offers a wide range of services, including a state-of-the-art urgent care clinic, imaging, diagnostics, and labs. The company employs over 500 clinical and non-clinical staff throughout South Carolina and provides exceptional medical care for patients in over 40 offices.

To learn more about PPCP, visit www.PalmettoPrimaryCare.com

• Offer 401K with generous company match
• Medical, Dental, Vision Benefits
• Short Term and Long Term Disability Offered

Position Responsibilities:

• The Health Information Support Specialist/ROI must always safeguard and protect the patient’s rights of privacy by ensuring that only authorized individuals have access to the patient’s medical information, ensuring that all release of information is following the medical record request, authorization, company policy and HIPAA statues.
• Required to perform Medical Records Release of Information assignments including navigating software of vendor partner.
• Required to engage in direct customer service with patients, vendors and third-party requestors, performing duties and interacting in a manner designed to project a positive image of the department and the practice.
• Protect the security of medical records to ensure confidentiality is maintained.
• Completes all required PPCP education initiatives and yearly compliance training.
• Consistently demonstrate the ability to respond to changing situations and demands of the workload and department priorities to meet current needs, such as reprioritizing work as necessary. Organize job functions effectively and independently to complete assignments within established time frames.
• Maintains a cooperative relationship among healthcare teams by communicating information; responding to requests; building rapport; and participating in team problem-solving methods.
• Other duties as assigned.

Educational/ Experience Requirements:

High School Diploma or GED required, previous experience in health information systems in a hospital/medical office required. Basic computer skills, keyboarding, and telephone skills required.

Licensure/Certification: Preferred but not required, associate’s degree in health information management with credentials, Registered Health Information Technician certification.

Other Requirements:

One year HIM department experience, or medical office clinical or front office experience required. Must be proficient in medical terminology with excellent PC skills including navigating an Electronic Health Record.

Supports the organization’s mission, vision, and values by exhibiting compassion, integrity, accountability, and excellence. Serves as a key member of the Medical Records Release of Information Team. This position requires strong critical thinking skills and performs self-quality checks on all work to assure accuracy of the release of information.

The Health Information Support Specialist, under the direction of the Medical Records Supervisor, is the administrative assistant for the Release of Information function of the Medical Records Department.

EOE