What are the responsibilities and job description for the Inside Sales/ Augusta - Aiken position at Palmetto Propane?
We are looking for an Inside Sales Specialist to join our team! You will work hand in hand with other sales reps and other office staff to promote residential and commercial goods and service. Sales of appliances (Inside & Outside) sold in the showroom. Exceptional customer service both in person and over the phone and computer.
Responsibilities:
- Provide customer service assistance with bill payments, propane orders, and service issues.
- Generate sales in the showroom through a focus on knowledge of the products and understanding of customer needs.
- Open and close the store daily, balancing the cash drawer and taking deposits to the bank.
- Maintain a clean and tidy work environment including the showroom itself, the bathroom, and storage shelves.
- Manage inventory of your showroom by entering in new items and verifying items within the showroom.
- Ability through training to refill propane in gas cylinders & RV tanks that can require long periods of standing and weights over 50lbs.
- Assist with call center operations by taking inbound calls for payments, delivery requests, installation requests, service issues, etc.
- Perform other duties/tasks as assigned.
Qualifications:
- High School Diploma or equivalent. Advanced education is a bonus.
- Must be able to type 60 words per minute.
- Sales and customer service skills are imperative.
- Ability to listen and understand customer needs and offer informed solutions.
- Outgoing and engaging personality with a strong work ethic is a must.
- Applicants must be able to stand on their feet for long periods of time and lift over 50 pounds repetitiously.
- Strong computer and communication skills are required.
- Must be able to multitask and handle phone calls and customers at the same time.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Supplemental pay types:
- Commission pay
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
- Will need availability to be able to work from any of the 5 showrooms.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service Experience
- Call Center Experience
- Showroom and Inside/Outside Sales: 1 year (Required)
Salary : $17
