Emergency Preparedness and Community Outreach Coordinator

The Emergency Preparedness and Community Outreach Coordinator, working under the direction of the Police Captain, functions as the liaison between the City, Police Department and the local community to educate and serve the City’s residents regarding crime awareness and prevention, disaster preparedness, and other community-related issues.
 
Distinguishing Characteristics
This is a non-sworn law enforcement classification. The Emergency Preparedness and Community Outreach Coordinator receives general supervision from the Police Captain or other police administrative and management staff.  

Apply today! First review of applications will be Tuesday, December 17.The Emergency Preparedness and Community Outreach Coordinator performs the following duties which may include, but are not limited to:

• Serves as the City’s Disaster Coordinator; plans, organizes, and conducts disaster drills.
• Coordinates emergency communications and community alerts.
• Conducts meetings to educate organizations and citizen groups such as Neighborhood Watch and Community Emergency Response Team (CERT) about crime prevention and disaster preparedness.
• Works to heighten awareness in the community about crime prevention, disaster preparedness, and other police related issues.
• Prepares and distributes Weekly Police Department Updates.
• Coordinates Police Department community events.
• Develops, plans and implements communications and information programs which may include, media outreach activities, public service announcements, and other promotional programs and activities.
• Manages community relations by developing innovative programs and services to maintain and enhance community relations.
• Maintains, enhances and directs general neighborhood, residential and business community outreach, and crime prevention programs, including PVE CARES.
• Manages the department’s volunteer program by participating in, directing, recruiting and training volunteer staff. Maintains and develops new volunteer opportunities that benefit the department and community.
• Serves as representative for the community at business meetings; participates in various community group boards and programs on behalf of the City and Police Department.

Knowledge, Skills and Abilities:
  
 Knowledge of

• Principles and practices of community /media relations and public information, including conduct of media relations relating to public-sector agencies
• Emergency/disaster preparedness policies and strategies including the Specialized Emergency Management System (SEMS) or Incident Command System
• Methods of report preparation and presentation
• Pertinent state, federal and local laws, codes and regulations; crime prevention issues
• Modern office procedures, methods and computer equipment and software
• Police Department structure and processes
• Analytical /research techniques, budget and operations analysis; general management principles
• Police Department and City policies and procedures

Skills/Abilities

• Develop, plan and manage one or more public information programs and functions
• Communicate clearly and concisely, both orally and in writing
• Produce newsletters, pamphlets, brochures, or other informational medium
• Organize community events to promote a positive police image
• Evaluate home security checks, assist property crime victims, and maintain files
• Maintain confidentiality, interpret policies, guidelines and procedures
• Work independently with minimal supervision
• Train and coordinate volunteers
• Evaluate program effectiveness; administer police department programs and coordinate work with other divisions, departments and outside agencies
• Work with the public and discuss problems and complaints tactfully, courteously and effectively
• Represent the Police Department and City in a variety of community meetings and/or events; manage and modify department website
• Establish and maintain effective working relationships with coworkers and those contacted in the course of work

Education and Experience:

Any combination equivalent to the education and experience likely to provide the required knowledge and abilities would be qualifying.  A typical way to gain such knowledge and abilities would be:

Education

• College level course work in communications, public relations, criminal justice or a related field
• Three or more years of increasingly responsible professional experience in public relations, disaster preparedness or communications
• Experience working in a public sector organization

Licenses/Certificates

• California driver license and a satisfactory driving record
• Ability to obtain certifications in Public Information/Crisis Communications
• Advance Crime Prevention, Crime Prevention through Environmental Design, disaster preparedness and other related specialized training within three years of appointment
• Current ICS certificates (desirable)
• Certified or Associate Emergency Manager; CEM/AEM (desirable) 

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Typical office setting with prolong periods of sitting.
• Driving to different locations.  
• Occasional standing and orally presenting to medium to large crowds.  
• General use of standard office equipment, including a computer and computer screen for extended periods of time.  
• Intermittently twist to reach office equipment; bend, squat and kneel when filing or stocking; walk and stand when operating office equipment; write or use a keyboard to communicate through written means.
• May lift, load, push, or pull up to 35 pounds.  
• Hear and speak to communicate in person or over the telephone.
• Effectively and calmly handle stressful situations.

Work Environment

Characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
 
Employee generally works 90% indoors and 10% outdoors. While performing the duties of this job indoors, the work environment is generally in a temperature-controlled office.
 
Noise level in the work environment is usually moderate but the employee may occasionally be exposed to high level noises including but not limited to emergency vehicle sirens, shouting, and yelling.

Salary : $57,744 - $80,424