What are the responsibilities and job description for the Accounts Receivable Specialist position at Pan-Am Dental?
Job Description
Job Description
JB Dental Lab, a division of Pan-Am Dental, is looking for a motivated individual to join our team as our Accounts Receivable Specialist to add to our already state-of-the-art digital surgical support and design team. As one of the fastest-growing and highly advanced dental labs in the nation, we take pride in manufacturing all of our products right here in the USA. Our remarkable, family-oriented environment is dedicated to providing the highest quality of customer service, product, and client support. Join us and be a part of a dynamic team committed to excellence.
Key Responsibilities
Accounts Receivable and Invoicing
Generate, review, and distribute invoices to customers in a timely and accurate manner.
Ensure proper coding and documentation of all accounts receivable transactions.
Apply customer payments and resolve any discrepancies.
Collections and Customer Account Management
Monitor aging reports and follow up on past-due accounts via phone, email, and mail.
Work closely with clients to resolve payment issues and ensure prompt collections.
Maintain accurate records of collection efforts and payment arrangements.
Cash Application and Reconciliation
Process and record incoming payments, including checks, ACH, and credit card transactions.
Reconcile daily deposits and apply payments to the correct customer accounts.
Investigate and resolve unapplied or misapplied payments.
Reporting and Documentation
Prepare and maintain accounts receivable aging reports, cash flow projections, and collection status updates.
Assist with month-end closing processes and financial reporting.
Maintain organized records of invoices, payments, and correspondence.
Collaboration and Compliance
Work closely with the finance team to improve accounts receivable processes and efficiency.
Ensure compliance with company policies, accounting standards, and regulatory requirements.
Assist with audits and provide necessary documentation as requested.
Qualifications and Skills
Required :
High school diploma or equivalent (Associate's or Bachelor’s degree in Accounting, Finance, or Business preferred).
Two or more years of accounts receivable or billing experience, preferably in a healthcare, dental, or laboratory setting.
Proficiency in QuickBooks, Excel, and accounting software.
Strong understanding of invoicing, collections, and reconciliation processes.
Excellent communication and interpersonal skills to interact professionally with customers and internal teams.
Strong attention to detail, organization, and problem-solving abilities.
Preferred :
Experience in the dental or medical industry.
Knowledge of insurance billing and claims processing.
Familiarity with ERP systems and automated billing platforms.
Why Join JB Dental Lab?
Competitive salary based on experience
Health, dental, and vision insurance options
Paid time off and holidays
401(k) with company match
Career growth opportunities in a stable and growing industry
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