What are the responsibilities and job description for the Travel Consultant position at Pan AM Travel?
We are seeking an experienced Travel Consultant to manage domestic and international air reservations for group travel related to meetings and incentives. The ideal candidate will be responsible for booking, ticketing, and managing air travel arrangements while ensuring a seamless experience for clients.
Key Responsibilities:
- Book and ticket domestic and international airline reservations.
- Handle ticketing processes, including exchanges, refunds, and invoicing.
- Process multiple forms of payments and manage contract fares.
- Maintain detailed and accurate records for all bookings and transactions.
- Work independently and make decisions within given parameters for each group or client.
- Adapt quickly to new systems, databases, and procedures.
- Provide outstanding customer service and timely responses to client inquiries.
- Manage multiple tasks efficiently while meeting deadlines.
Qualifications & Skills:
- Minimum of 5 years of industry experience in domestic and international air travel.
- Proficiency in Sabre with advanced Sabre skills for ticketing and exchanges.
- Strong knowledge of air contracts, and ticketing/invoicing.
- Excellent customer service skills with a positive and friendly attitude.
- Strong verbal and written communication skills.
- Ability to work independently and make sound decisions.
- Proficiency in Microsoft Office Suite, including Excel.
- Experience with databases such as HubSpot or Salesforce is a plus.
- Strong time management and multitasking abilities.
- Experience working in a fast-paced environment is a plus.
If you are a detail-oriented and experienced professional looking to join a dynamic team in the travel industry, we encourage you to apply!
Job Type: Full-time
Pay: $30.00 - $40.00 per hour
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- Laguna Hills, CA 92653 (Required)
Ability to Relocate:
- Laguna Hills, CA 92653: Relocate before starting work (Required)
Work Location: In person
Salary : $30 - $40