What are the responsibilities and job description for the Service Coordinator/Service Writer position at Pan American Power?
We are growing! A top tier industrial and residential distributor for home stand-by generators is looking for a well-qualified service representative. Ideal candidates will have some years’ experience in the power generation field. The candidate should also be self-motivated with good communication & customer service skills. Below are a list of daily duties for which candidate will be responsible for:
- Receiving and processing customer service calls
- Preparing service tickets for new/existing customer
- Entering & Looking up data in our customer service data base
- Looking up parts and preparing repair quotes
- Quoting Customer Repairs & Maintenance
- Processing service warranty paperwork
- Working with generator manufactures on customer issues
- Resolving customer service issues
- Resolving issues with in field service technicians
- Dispatching service technicians
- And More…..
Full time position 40 hours/week, benefits, pays commensurate with experience. Please email or fax resume to 985-893-4640 Interviews with qualified persons will be scheduled by appointment only. Please no walk-ins
Job Type: Full-time
Salary: $16.00 - $29 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $17.50 - $29.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 12 hour shift
- 8 hour shift
Work Days:
- Monday to Friday
Ability to Commute:
- Covington, LA 70435 (Required)
Ability to Relocate:
- Covington, LA 70435: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $29
