Medical Receptionist

Overview:
We are seeking a highly organized and proactive Medical Receptionist to join our dynamic dermatology practice. The ideal candidate will be responsible for managing a fast-paced front desk, providing exceptional customer service, and ensuring smooth day-to-day operations. The Medical Receptionist will play a key role in creating a welcoming environment for patients, while supporting our providers and medical staff. Experience with Electronic Medical Records (EMR) is essential.

Key Responsibilities:

• Patient Reception & Scheduling:
  
  • Greet patients in a friendly and professional manner, ensuring a positive first impression.
  • Schedule appointments, manage patient flow, and verify patient information.
  • Confirm appointments and follow up on cancellations or reschedules.
  
  

• Medical Record Management:
  
  • Ensure all patient information is accurately entered, updated, and maintained in compliance with privacy regulations (HIPAA).

• Insurance Verification & Billing Support:
  
  • Verify patient insurance details.
  • Collect co-pays and assist with billing inquiries or issues.
  
  

• Communication:
  
  • Answer and direct phone calls, taking detailed messages.
  • Respond to patient portal messages in a timely and courteous manner.
  
  

• Administrative Support:
  
  • Prepare and manage patient intake forms, consent forms, and other documentation.
  • Assist with inventory management for office supplies.
  • Maintain a clean and organized reception area.
  
  

• Coordination with Medical Staff:
  
  • Collaborate with providers and clinical staff to ensure timely patient care.

Requirements:

• Experience:
  
  • Proven experience working as a medical receptionist, preferably in a dermatology or medical office setting.
  • Proficiency in using Electronic Medical Records (EMR) systems (experience with Medent is a plus).
  
  

• Skills:
  
  • Excellent communication and interpersonal skills with a strong ability to multitask.
  • Strong organizational skills and attention to detail.
  • Ability to handle a high volume of calls and patient traffic in a busy environment.
  
  

• Knowledge:
  • Understanding of insurance processes.
  • Knowledge of HIPAA and confidentiality standards.

Physical Requirements:

• Ability to sit or stand for extended periods.
• Occasional lifting of office supplies.

Benefits:

• Competitive salary
• Health insurance options
• Paid time off and holidays

If you are a dedicated and detail-oriented individual with experience in a busy dermatology office and proficiency with EMR systems, we encourage you to apply for this exciting opportunity.