What are the responsibilities and job description for the Front of House Staff position at Pan Pacific Retail Management (Hawaii)?
Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team in our new sushi restaurant. This role is essential in providing exceptional customer service and creating a welcoming atmosphere for our guests. As part of our hospitality team, you will play a key role in ensuring that every dining experience is memorable and enjoyable.
Duties
- Greet and seat guests promptly with a warm and friendly demeanor.
- Provide menus, take orders, and serve food and beverages efficiently.
- Ensure that all food safety and handling protocols are strictly followed.
- Assist with food preparation as needed, maintaining high standards of cleanliness and organization.
- Collaborate with kitchen staff to ensure timely service and accuracy of orders.
- Handle guest inquiries and complaints professionally, striving for complete satisfaction.
- Maintain a clean and organized front-of-house area, including dining tables, bar, and waiting areas.
- Support banquet services as required, assisting with setup, service, and breakdown of events.
- Stay informed about menu items, specials, and promotions to effectively communicate with guests.
Qualifications
- Previous experience in the food industry or restaurant setting is preferred.
- Knowledge of fine dining service standards is highly desirable.
- Familiarity with food preparation techniques and food safety regulations is a plus.
- Strong communication skills with the ability to work well in a team-oriented environment.
- Excellent customer service skills with a friendly and approachable attitude.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Experience in bartending or banquet service is an advantage but not mandatory.
Join us in delivering outstanding hospitality experiences while growing your career in the vibrant food service industry!
Compensation also includes tips.
Job Types: Full-time, Part-time
Pay: From $14.25 per hour
Expected hours: 10 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Kapolei, HI 96707 (Required)
Ability to Relocate:
- Kapolei, HI 96707: Relocate before starting work (Required)
Work Location: In person
Salary : $14