Customer Solutions Support

POSITION SUMMARY:

This position will be responsible for performing administrative functions to support the sales, customer support, and sourcing departments.

DUTIES AND RESPONSIBILITIES:

• Submit membership applications for new members as well as changes for existing members within 24 hours.
• Implement sales department paperwork including Exhibit D’s, DEA’, HINs, rostering and vendor requests.
• Field any questions regarding roster submissions, obtain answers from necessary parties, and provide answers back to membership.
• Request HINs using the HIBCC login.
• Send requests to distributors to link newly rostered accounts and added locations.
• Support Business Development Executives and National Account Manager with market basket prep and vendor research as needed.
• Provide back up support to produce quarterly update and distribution for weekly produce pricing, monthly milk pricing, and quarterly coffee pricing as needed.
• Provide administrative support to Executive Assistants with various projects and tasks as needed.
• Maintain and update procedure manual specific to current positions.
• Perform other duties as assigned
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and video conferencing equipment.
• This is largely a sedentary role that requires the ability to lift files, open filing cabinets, bend or stand, as necessary. Must be able to use and manipulate normal office tools, converse effectively via correspondence and orally (especially the telephone), sit for prolonged periods of time and to move about the facilities.

QUALIFICATION REQUIREMENTS:

• At least 3 years’ experience in an office administrative support role.
• Customer service/support experience in a sales environment preferred but not required.
• Proficiency in Microsoft products including Word, Excel, and PowerPoint is required.
• Attention to detail is a must.
• Must process a high degree of professionalism, confidentiality, discretion, accuracy, and sense of urgency.
• The ability to work independently and manage multiple tasks simultaneously is a must.

If you are interested in applying for this position, please send a resume and cover letter.

Pandion Optimization Alliance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Pandion Optimization Alliance complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pandion Optimization Alliance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Pandion Optimization Alliance’s employees to perform their job duties may result in discipline up to and including discharge.

This position description is not intended to be all inclusive. Pandion Optimization Alliance may at any time revise or change duties as it may deem appropriate or beneficial. This position description does not constitute a written or implied contract of employment.

Job Type: Full-time

Pay: $17.40 - $26.87 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $17 - $27