Care Coordinator

Youth Care Coordinator

Job Description

The position of Care Coordinator is to enhance the delivery of treatment services and recovery supports and to improve outcomes among youth priority populations.

The short-term goals of implementing Care Coordination are to:

• Improve transitions from acute and restrictive to less restrictive community-based levels of care
• Increase diversions from state mental health treatment facility admissions
• Decrease avoidable hospitalizations, inpatient care, incarcerations, and homelessness; and
• Focus on an individual’s wellness and community integration

The long-term goals of implementing Care Coordination are to:

• Shift from an acute care model of care to a recovery model; and
• Offer an array of services and supports to meet an individual’s chosen pathway to recovery

The Care Coordinator will also adhere to the guiding principles of the Core Competencies of Care Coordination as established by the Department of Children and Families (DCF) as listed below:

• Single point of accountability – Care Coordination provides for a single entity responsible for coordination of services, supports, and cross system collaboration to ensure the individual’s needs are met holistically.
• Engagement with person served and their natural supports - the care coordinator goes to the individual and builds trust and rapport. The care coordinator actively seeks out and encourages the full participation of the individual’s networks of interpersonal and community relationships. The care plan reflects activities and interventions that draw on sources of natural support.
• Standardized assessment of level of care determination process – a standardized level of care assessment provides a common language across providers that can assist in determining service needs.
• Shared decision-making – family and person-centered, individualized, strength-based plans of care drive the Care Coordination process. The perspective of the individuals served are intentionally elicited and prioritized during all phases of the Care Coordination process. The care coordinator provides options and choices such that the care plan reflects the individual’s values and preferences.
• Community-based – services and supports take place in the most inclusive, most responsive, most accessible, and least restrictive settings possible that safely promote an individual’s integration into home and community life.
• Coordination across the spectrum of health care - this includes, but is not limited to, physical health, behavioral health, social services, housing, education, and employment.
• Information sharing – releases of information and data sharing agreements are used as allowed by federal and state laws, to effectively share information among Network Service Providers, natural supports, and system partners involved in the individual’s care.
• Effective transitions and warm hand-offs - current providers directly introduce the individual to the care coordinator. The “warm hand-off” is both to establish an initial face-to-face contact between the individual and the care coordinator and to confer the trust and rapport the individual has developed with the provider to the care coordinator.
• Culturally and linguistically competent - the Care Coordination process demonstrates respect for and builds on the values, preferences, beliefs, culture, and identity of the individual served, and their community.
• Outcome based – Care Coordination ensures goals and strategies of the care plan are tied to observable or measurable indicators of success, monitors progress in terms of these indicators, and revises the plan accordingly.

Position Responsibilities:

• Conduct intakes with clients referred for services that have been diagnosed with a mental health disorder or serious mental illness, and/or co-occurring substance abuse disorder
• Serve as single point of accountability for the coordination and referral for an individual’s care with all involved parties (i.e., criminal or juvenile justice, early childhood court, child welfare, primary care, behavioral health care, housing, etc.)
• Ensure frequent contact with the client during service provision
• Develop a Care Plan with goals that include client input and utilize evidenced-based practices while providing care coordination services to clients
• Document all client contacts and services provided
• Coordinate and lead Family Team Meetings for clients
• Respond to client’s needs within 24 hours of an identified crisis
• Demonstrate cultural competency and respect towards clients during service provision
• Other duties as assigned

Qualifications:

• Bachelors degree in Psychology, Social Work, or related field – Masters preferred
• Experience working with social service agencies associated with dependency care is preferred
• Strong analytical skills and ability to problem solve in the moment
• Ability to communicate effectively within a variety of circumstances
• Ability to work independently and as part of a multidisciplinary team
• Excellent time management skills
• Reliable transportation for travel to client sessions and meetings

Job Type: Full-time

Pay: $42,500.00 - $53,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $42,500 - $53,000