What are the responsibilities and job description for the Market Development Manager position at Panna Knows LLC?
Who Our Client Is :
Our client brings industry communities together to solve supply-chain problems through the adoption and implementation of their standards. More than 340,000 businesses in 25 industries rely on our client for trading-partner collaboration and for maximizing the cost effectiveness, speed, visibility, security, and sustainability of their business processes. They achieve these benefits through solutions based on their global unique numbering and identification systems, bar codes, Electronic Product Code-based RFID, data synchronization, and electronic information exchange.
What Our Client Needs :
Our client is looking for a Market Development Manager. In this role, you will manage a portfolio of strategic accounts, channel partners, and solution partners, focusing on strategies to enhance the adoption of standards and solutions. You will act as a key point of contact for community members while driving collaborative efforts across business units and product lines.
You will also support customer and partner development using a service-level approach to account management and solution-driven sales. Additionally, you will contribute to the Market Development strategy by delivering innovative solutions tailored to customers' evolving needs, fostering the broader adoption of standards.
Who You Are :
You are a seasoned professional adept at collaborating across various business functions. You excel in managing multiple projects simultaneously, maintaining clear communication and providing timely updates. You are self-motivated, proactive, and driven to achieve goals while generating new business opportunities. While thriving in a team-oriented environment, you can work autonomously with minimal supervision.
What You'll Do :
- Create and build marketing tools and resources for business development and strategic account management teams.
- Support renewals, upgrades, and new business revenue targets.
- Assist account management for key customer accounts to ensure products and solutions drive both short-term and long-term customer objectives.
- Conduct regular account reviews to ensure relevance and impact of key account strategies.
- Support prospecting efforts for channel partner and solution partner development.
- Coordinate and consult with internal matrix partners to deliver tailored solutions for customer needs.
- Identify and resolve account issues such as billing and customer service inquiries.
- Manage projects, coordinating communication across teams.
- Collaborate with marketing teams on communication and presentation needs.
This position requires up to 15% travel and has no supervisory responsibilities.
What You'll Need :
What They Offer :
Our client is an Equal Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin.
