Director, System Engineer and Administration

About the Opportunity

“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder

Pansophic Learning is an education company that strives to provide students and educators exceptional learning solutions that enable them to maximize their success academically and in life, regardless of geographic, financial, or demographic circumstance. These learning solutions include high quality content, technology, teaching and exceptional schools.

The Director System Engineering and Administration is responsible for designing, managing, administering, and monitoring applications integral to our business partners, our products, and the Information Technology (IT) organization. We are looking for a passionate IT Leader with a large spectrum of experience working across multiple business verticals in a rapidly evolving environment. You will have the opportunity to improve everyday business processes, challenge the status quo and propose innovative solutions to modernize our approach in areas covering forecasting, asset management, procurement, and financial reconciliation.

As the Director, Engineering and Administration you will support the following areas:

• Account creation, automation, and support for Google, Windows, and Azure enterprise and education environments

• Support and implementation of Windows engineering items to include Intune, MFA, DLP, Cloud App Security, Defender ATP and Defender Endpoint

• Support for large environments focused on automation and software patching

• Ensure products meet the necessary requirements for security, portability, and performance

• Meet tight business timelines, establish and measure required SLAs

• Create and maintain required documentation

• Develop, deploy, and support processes to support data projects

• Build strategic partnerships with vendors and hold them accountable for delivery

• Operational support, logging, alerting, and establishing tools, standards, and operational procedures

• Work across a multitude of third-party solution providers each fulfilling a portion of the overall service delivery

• Exhibit critical thinking by seeing outcomes and providing direction when there are multiple stakeholders and solutions

• Ensure concise, clear, and regular verbal and written communication between business partners and the IT organization

• Adhere to established standards by the IT organization

About You:

•  Bachelor's degree or equivalent experience

• Highly organized, able to multi-task, with a high attention to detail and ability to prioritize

• Confident, high-energy, self-motivated and a true team player

• Successful individuals will be innovative, persuasive, creative and have a genuine curiosity in their business partner’s business, goal and results oriented, optimistic, smart, value-added mindset, proactive and easily adapts to change

• Exceptional ability to communicate and foster positive business relationships

• Accountability and personal organization are essential

• Demonstrate leadership qualities and abilities

• Ability to establish milestones and ensure execution is on track

• Ability to analyze and optimize existing processes

• Ability to mediate, counsel, and empathize with internal and external teams to ensure expectations are exceeded

• Experience working with senior and executive level business partners

• Patient and active listener

• Ability to pass federal and state criminal background checks (FBI/BCI)

• Ability to think independently and contribute to the overall effort without much direction

• Cleveland or Columbus preferred

Our Benefits:

 Life benefits – time & peace of mind

• Paid time off

• Retirement contributions

• Optional Basic Life and AD&D insurance

• Voluntary life insurance (employee, spouse, child)

• Discounted childcare at Early Learning Academies locations

Health benefits – stay well & thrive

• Medical, dental, and vision insurance

• Employee Assistance Program

• Voluntary short-term disability insurance

• Voluntary long-term disability insurance

Career benefits – keep growing

• Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000 instructors and education professionals

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

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