What are the responsibilities and job description for the Telecom Product Owner position at Pantheon?
Job Details
Seeking a skilled individual to drive our Circuit Management capabilities as a Product Owner. Role will lead the end-to-end management of global data circuits entailing annual global spend and be responsible for managing the circuit processes for circuit life-cycle (e.g., requesting, managing, and retiring all voice and data circuits).
Key Initiatives:
- Drive Calero adoption for integrating all EMIT-owned circuits globally into the tool (currently 50% complete) in partnership with the vendor, for full visibility of spend and management
- Refine and enhance circuit management processes accounting for and enabling invoicing and payables requirements and use-cases
- Install circuit management processes and data quality initiatives across SITS/H&P.
- Automate invoicing and payments, leveraging Calero capabilities to remove manual processing of ~2K invoices submitted/coded/approved per month to achieve WF efficiencies and strengthen our reliability and resiliency
- Partner with telecom providers to address installation issues, identify zero usage circuits, and resolve billing discrepancies.
- Expand Calero capabilities to business-owned circuits to leverage the full scale of in terms of costs and pricing
Required Skills:
- Understanding of network and telecommunications technologies (e.g., voice, direct internet, circuit diversity, SDWAN, network protocols, etc).
- Willingness to learn new things with ability look big picture across multiple process areas (e.g., circuits, invoicing, billing) to optimize processes end-to-end
- Familiarity with tools to analyze circuit usage, bandwidth requirements, and billing reports.
- Excellent communication skills for collaborating with teams and vendors.
- Analytical skills to assess system performance and identify areas for improvement.
- High initiative with ability to push things through to completion.
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