What are the responsibilities and job description for the PAPA JOHNS - Assistant Manager position at Papa John's?
Papa John's is looking for an Assistant Manager!
Assistant Managers help the General Manager in managing all functions of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems.
Perks? Glad you asked!
- Tips and mileage reimbursement paid out nightly
- Affordable health insurance options
- Flexible hours
- Pizza discounts (of course)
- Opportunities for career growth
What You'll Do:
- Provide quality products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
- Respond to all customer concerns or issues.
- Solicit customer feedback, share feedback with team, and use feedback to improve restaurant operations and build brand loyalty.
- Recruit customer-focused team members
- Maintain adequate staffing levels
- Train team members to exceed customer expectations
- Manage sales goals against budget and prior year by providing prompt and friendly customer service
- Manage profit goals by managing against budget and prior year; ensure food, labor, and other controllable costs stay within budget
- Execute administrative and cash management duties.
- Plan and manage adequate inventory levels
- Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly, ensure restaurant meets safety and security standards
