What are the responsibilities and job description for the Product Support Representative position at Pape DW Inc?
Job Description
Job Description
DITCH WITCH WEST – CORONA, CA PRODUCT SUPPORT SALES REPRESENTATIVE :
Are you a people person? Do you love building long-lasting relationships? Are you driven to win? If you answered yes to these questions, we would love to hear from you! Ditch Witch West, the premier capital equipment dealer in the West, is seeking a Product Support Sales Representative to join their team.
In the Product Support Sales Representative role, you will sell equipment parts and service to customers to ensure their equipment is running in peak form. Think of yourself as the liaison between Ditch Witch West Parts and Service Departments and our customers. Once they buy the equipment, it is your job to take care of them! Every day you will be responsible for relationship-based selling with our customers by determining what our customers’ needs are, recommending solutions, and providing these services to them.
WHAT YOU’LL DO :
- Maintain (and grow!) your own knowledge of Underground Equipment products, services, and the costs of each.
- Assist the Product Support Manager, Parts Supervisor, and Service Supervisor.
- Provide price quotes to customers.
- Provide after-market sales support for the parts and service departments.
- Proactively monitor customer fleet repairs and maintenance using telematics.
- Promote and sell telematics subscription renewals, extended warranties, and planned maintenance plans.
- Manage your customer base and sales using CRM software.
WHAT YOU NEED :
Compensation : Salary Commission
Why work for Pape’ :
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
