What are the responsibilities and job description for the Shop Foreman position at Pape' Kenworth?
Position will supervise shop technicians and ensure that all service work is completed in a timely manner. Primary responsibilities include but are not limited to:
- Updating service advisors on projected completion times for repairs.
- Working with all repair orders requiring diagnosis for express assessment within time restrictions.
- Recording all shop comebacks and reporting them to the manager daily.
- Monitoring technician progress on jobs ensuring SRT times are met.
- Working with dispatcher to verify warranty coverage, parts list, and SRT times for estimates.
- Updating manager and advisors daily of shop loading % and work levels needed.
- Reviewing process for technicians on approved repairs at teardown to determine if revised estimates are needed.
- Ensuring the safety of all technicians.
Must have 3 years supervisor experience and 3 plus years’ experience working on class 7 & 8 trucks. Must have knowledge of computer diagnostics, be well organized, and have excellent customer service skills. Occasional work on Saturday will be required.
Why work for Pape’:
- Competitive pay based on your skills, training and experience level.
- Outstanding benefits including – 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
- Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 150 locations, over 4,000 members and 80 plus years of experience. Pape’ is known for their stability, honesty and integrity.
- Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
