What are the responsibilities and job description for the Customer service rep position at Para Group?
We seek a Customer Service Representative to join our friendly, fast-paced, professional team. The ideal candidate has a background in customer service and proven experience interacting with clients and providing solutions to any issues they may have.
Duties and Responsibilities
Redirect calls to subject matter experts as defined in protocols
Assist customers in verifying billing information, collecting payments, or resolving service issues.
Personalize an approach to effectively communicate with customers to accommodate needs, resolve issues, and prioritize tasks effectively.
Identify and generate sales opportunities by promoting additional company products to current customers.
Benefits : 401(k)
401(k)
Dental Insurance
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance
Last updated : 2024-11-26