Receptionist

Position Overview    Under the Supervision of the YWS Associate Director and YWS Central Program Manager, the Receptionist is responsible for the professional and efficient managing of visitors, telephone calls and messages, as well as a variety of clerical duties that support customer services, information and referral and the operation and presentation of a professional office. Duties •    Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. •    Directs or escorts visitors to specified destinations, as needed. Maintains log of all visitors including name, affiliation, date, and time of visit. •    Retrieves messages from the general voicemail and email inbox and forwards to appropriate personnel or program. •    Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. •    Answers questions about organization and provide callers with addresses, directions, and other information. •    Monitors visitors' access to facility. •    Maintains fax machine, assists users sending faxes, retrieves, and routes incoming faxes. •    Periodically creates telephone contact lists and distributes to staff. •    Accepts and signs for packages. Notifies addressee of package arrival. Receives and sends out messenger or courier items. •    Responsible for ordering water, coffee, janitorial, postage and copier machine supplies as needed. •    Logs incoming and outgoing packages (Federal Express, UPS, etc.). •    Assist with participant payroll and bus token distribution from reception area. •    Coordinates outgoing mail and distributes incoming mail. •    Types memos, correspondence, reports, and other documents as directed. •    Maintains calendar for use of offices and classrooms and posts this calendar daily. •    Performs a variety of clerical duties such as filing, photocopying and other duties as needed. About PLN Founded on Skid Row in 1980, Para Los Niños provides education and wraparound support, serving over 10,000 children, youth, and families annually in some of the most underserved areas in Los Angeles. PLN fosters pathways to success by striving for excellence in education, family support, and comprehensive social-emotional, and community-based services. Through early education, TK-8th grade education, youth workforce services, and family and community services Para Los Niño’s model provides a comprehensive, holistic approach to break the cycle of poverty and help children and youth thrive. Qualifications and Experience Requirements • Good verbal and writing skills. • Excellent interpersonal skills. • Computer literate. • Good Phone Etiquette. • Must be customer service oriented. • Bilingual (English/Spanish). Education and Certification Requirements • High school diploma or general education degree (HiSET). • Two years experience as a receptionist or comparable clerical experience.

Salary : $22 - $24