Prep Cook - Potbelly Sandwich Shop | DTW Airport

Hiring For The Following Schedule:

Sunday: Off

Monday: Off

Tuesday: 8am - 4pm

Wednesday: 3pm - 11pm

Thursday: 3pm - 11pm

Friday: 3pm - 11pm

Saturday: Off

Potbelly is just a fun place to be. We're a first-class dive. A place to take a break from it all. Sure we make the best toasted sandwiches in all the galaxies (sorry aliens, but it's true). But we serve them up with a smile. That's easy when you love what you do: Making people really happy with craveable food, from our toasty sandwiches, soups, salads, fresh-baked cookies and hand-scooped milkshakes.

Great Reasons to Work with Us

• Career advancement opportunities
• Fun Work Environment
• Medical Benefits
• Paid Time Off
• Premium pay for Worked Holidays
• 401K Program
• Weekly Pay
• On-line Learning system
• Associate recognition Programs
• Merchandise and dining discounts
• Transportation and parking space assistance
  
  

Duties And Responsibilities:

• Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens.
• Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested, such as stock work and clean up.
• Maintain a clean organized work environment that is free of safety hazards. Duties may include but are not limited to removing trash, sweeping, mopping, and cleaning dishes.
• Be compliant with all local, state, federal laws and regulation including those relating to food safety.
• Adhere to Brand standards and systems.
• Prepare all products following appropriate recipes and procedures.
• Ability to take direction and collaborate in a team environment.
• Other duties as assigned.
  
  

Position Qualifications:

• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Self-motivated, leadership and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing, and mathematics, in English.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.
  
  

Qualifications

Behaviours

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivation

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter: Inspired to perform without outside help