What are the responsibilities and job description for the Dispatch Coordinator / Office Support position at Paradigm Mechanical Corp.?
Job Description
Job Description
Salary : $22 - $26
About Us :
San Diego Refrigeration, A Paradigm Mechanical, Corp. Company, is a dynamic and growing organization focused on providing top-notch HVACR services. We are committed to maintaining the highest standards of customer service, efficiency, and reliability. As we continue to expand, we are looking for a detail-oriented and proactive Dispatch Coordinator Support to join our team.
Position Overview :
We are seeking an organized and reliable Dispatch Coordinator Support to assist our Dispatch team in managing and optimizing the daily flow of operations. This role will play a key part in supporting the dispatching process by coordinating schedules, maintaining communication with technicians and customers, and ensuring that jobs are processed in a timely and efficient manner. This role will also support the office in other functions as needed.
Key Responsibilities :
- Greet visitors and vendors
- Assist in coordinating the daily dispatch operations, including scheduling technicians, tracking jobs and scheduling equipment deliveries.
- Provide administrative support to the Dispatch team by updating schedules, customer records, and shipment details in our system.
- Monitor real-time GPS system for timecard accuracy
- Handle incoming calls, emails, and messages from customers and technicians, providing updates and addressing any concerns.
- Help with documentation related to jobs, including invoices, reports, and receipts.
- Assist the sales team in the bid process, creating bids and seeing them through into the job completion.
- Assist with maintaining accurate files
- Work closely with team members to improve efficiency and streamline processes.
Qualifications :
Benefits :
How to Apply :
If you are a motivated and detail-oriented individual with a passion for teamwork and customer service, we would love to hear from you! Please submit your resume and a brief cover letter to andrina@sandiegorefrigeration.com or apply here.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $22 - $26
