What are the responsibilities and job description for the Designated Phone Coordinator position at Paradigm Oral Surgery?
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Designated Phone Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities
The Designated Phone Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
- Phone Management :
Answer incoming calls promptly and professionally.
Schedule, reschedule, or cancel patient appointments as requested.
Assist patients with understanding their benefits and out-of-pocket expenses.
Address and resolve patient concerns in a timely and empathetic manner.
Education and Experience
Skills and Abilities
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms / Scrubs provided
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w / Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
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