What are the responsibilities and job description for the Front Desk - Administrative Assistant position at Paradigm Properties Group?

Job Description

Paradigm Properties Group, Inc. is Hiring a Front Desk Administrative Assistant!

At Paradigm Properties Group, Inc., we're looking for a talented and motivated employee based in our busy State College Office to fill our Front Desk Administrative position.

Paradigm Properties Group, Inc. is a real estate property management company. We're passionate about our employees’ success and fostering a positive work-life balance. Our State College Office focuses on Professional Rental Properties, Homeowner and Condominium Associations, and Commercial Rental Properties.

Why You'll Love Working Here :

Opportunities for Growth : We continue to invest in our employees' professional development; a Pennsylvania Real Estate License is preferred. Employees have the chance to complete classes and licensing through our educational opportunities.
Competitive Salary and Benefits Package : We offer a competitive salary and a comprehensive benefits package that includes generous PTO, holiday leave, birthday PTO, health insurance, life insurance, 401K, vision and dental plans through AFLAC, disability plans, critical illness plans, dependent life insurance plans, Specified event plans (stroke / heart attack coverage) and accident plans.
Set Office Hours : Our State College location is open from 9 : 00A to 5 : 00P with minimal work needs outside these hours which would be communicated and scheduled well in advance.

Key Responsibilities :

Greeting Visitors and Clients :

Welcome visitors, clients, and guests in a friendly and professional manner.

Direct guests to the appropriate person or department.

Maintain visitor logs and ensure access control as required.

Handling Phone Calls :

Answer, screen, and direct phone calls.

Take and relay messages accurately and in a timely manner.

Respond to inquiries and provide information as needed.

Administrative Support :

Perform clerical duties such as filing, photocopying, faxing, and data entry.

Prepare correspondence, reports, and presentations as required.

Maintain office supplies and place orders when necessary.

Mail, Check Payment, and Invoice Handling :

Sort and distribute incoming mail and packages.

Prepare and send out outgoing mail.

Track, post, and deposit incoming check payments for Associations and Rentals.

Light collection activities when requested.

Receive, code, and input for payment invoices into proper software systems

Customer Service :

Address client inquiries professionally and resolve any issues or direct them to the appropriate department.

Assist with troubleshooting or minor technical issues as needed.

Data Entry and Record Keeping :

Input and update customer, employee, or inventory data in the system.

Maintain and organize files and records, ensuring confidentiality.

Qualifications :

Proven experience in property maintenance or related field.

Strong organizational and time management skills.

Excellent written and verbal communication skills.

Customer Service-Oriented : Able to interact with clients and visitors in a courteous manner.

Ability to work independently and as part of a team.

Multitasking Ability : Handle various tasks simultaneously in a fast-paced environment.

Strong problem-solving and decision-making skills.

Proficiency in Microsoft tools, including Outlook, Calendars, Excel, Word, etc.

Skills and Requirements :

1 year experience in property management or real estate preferred

2 years experience in customer service

Must be prompt, on time to work, and have good attendance

Valid driver’s license required

Reliable transportation and proof of insurance

This role is essential in keeping the front office operations running smoothly and providing a positive experience for clients and visitors.

To Apply : Please submit your resume

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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