What are the responsibilities and job description for the Front Desk Receptionist/ Nail Trim Tech position at Paradise Pet Grooming?
We are looking for a receptionist/nail trim tech, who is comfortable filling in as a dog bather when needed. The perfect candidate would be someone knowledgeable of dog breeds and is comfortable handling dogs, cats, rabbits, and the occasional lizard. Our ideal person would have receptionist experience along with animal experience. We are looking for someone to take calls, make appointments, do walk in nail trims as well as other walk in services. Helping hold difficult or wiggly pets for groomers. We need someone who can fill in with bathing dogs when necessary, this would require someone to do heavy lifting/team lifting as some of our dogs are upwards of 150lbs. We are a very team-oriented shop that takes the initiative to jump in and help their co works with difficult jobs. Paradise Pet Grooming holds safety, compassion and care for pets as our #1 priority.
This job is a Tuesday-Saturday position/ ( 9am-4pm)
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Answer incoming calls, directing them to the appropriate personnel while maintaining excellent phone etiquette.
- Manage scheduling and appointments, ensuring efficient use of time for both staff and clients.
- Dog and Cat nail trims and other walk-in services
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Taking cash card payments, giving correct change.
- Bathing dogs when needed.
Requirements
- Proven experience as a receptionist or in a similar clerical role is preferred.
- Nail trim experience for dogs and cats
- Excellent phone etiquette with strong communication skills.
- Bilingual abilities are a plus
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- A proactive attitude with strong customer support skills is highly valued.
- Dog breed knowledge.
- Pet handling experience
We hope to welcome you to join our humanity over vanity pet grooming shop!
Job Types: Full-time, Part-time
Pay: $14.70 - $16.00 per hour
Expected hours: 35 per week
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $15 - $16