What are the responsibilities and job description for the Referral Coordinator position at Paragon Surgical Specialists, P.A.?
Position Overview:
This person is responsible for facilitating the process of incoming referrals, scheduling appointments, assisting front desk staff, and communicating with referring offices to ensure a smooth transition in patient care.
Duties and Responsibilities:
- Manage and schedule incoming referrals.
- Communicate thoroughly with referring offices.
- Enter demographics and verify insurance in EHR system.
- Pre-screen patients to determine if they require an authorization to a specialist office.
- Answer incoming calls.
- Review patient forms and apply any changes necessary in the system.
- Take payment for disability/fmla paperwork.
- Keep desk, work area and break room neat, clean and orderly. (Food/drink on desk should be out of visible sight of patients.
- Cover front desk for colleagues on their day off including checking in patients.
- Other duties as assigned by Administrator or Physicians.
Minimum Job Requirements:
- High School Diploma or equivalency
- Medical office experience is a plus but not required
- Have adequate knowledge of surgical procedures and related diagnoses
- Have knowledge of general medical terminology
Working Conditions and Physical Requirements:
- Work is normally performed in a typical interior office work environment
- Very limited physical effort required
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- medical office: 2 years (Preferred)
Work Location: In person