What are the responsibilities and job description for the NC - Branch Manager position at Paragon Technologies?
Paragon Technologies, a SunSource company, specializes in providing world-class service, repair and re-manufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries. https : / / www.paragontech.com /
Paragon Technologies, a SunSource Company, is a full service industrial hydraulic, electronic and servo control repair and exchange facility.
We currently have an exciting opportunity for a Branch Manager for the service and repair center based in our Charlotte, NC location.
Reporting directly to the Vice President of Operations, you will manage a team of 10-15 associates while leading the operations through the following responsibilities :
1.Manage daily production and support operations.
2.Open and close branch facility.
3.Assign jobs to technicians.
4.Answer status request from customer service / customers / and the sales team.
5.Monitor the technicians' hours to meet the current workload.
6.Verify all associates are on time and performing duties during hours of operations.
7.Manage and train all support employees.
8.Enforce policies and procedures
9.Perform yearly performance reviews with all direct reports.
10.Manage project objectives and collaborate with all levels of associates including executives.
11.Responsible for all Paragon properties including vehicles, buildings, test equipment and tools.
12.Present at branch location during scheduled working hours, on weekends on an as needed basis and after hours for expedited jobs.
13.Verify all shipments are correctly packaged and shipped to the correct customer.
14.Verify all jobs are received and signed into the system the same day
15.Substantiate that all warranties are determined quickly and correctly by the technicians and customer service.
16.Monitor reorder reports to make sure stock levels are maintained.
17.Respond timely to all accounting request regarding any open or un-received parts and / or documentation.
18.Participate in continuous improvement through training and associate development.
19.Ensures safety rules and safe work practices are followed throughout department.
20.All other duties as assigned.
https : / / www.paragontech.com / www.sun-source.com
We are an Equal Employment Opportunity Employer M / F / V / D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov) . WE PARTICIPATE IN E-VERIFY E-Verify Participation Poster English and Spanish (uscis.gov) . If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.
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Paragon Technologies
PI260018561
