Community Engagement Care Coordinator

Community Engagement Care Coordinator- based in communities throughout RMHP’s catchment area

About Paragon Behavioral Health Connections

Paragon Behavioral Health Connections is a Colorado technology-powered behavioral health organization offering seamless digital health and in-home services. Paragon offers comprehensive care that is convenient for where people live. Our vision is to provide services to families with complex needs, help resolve challenges and obtain skills and resources to achieve well-being. Paragon’s comprehensive services support youth, adults and families through challenges as they step down from inpatient hospitalization, comprehensive support for families with child welfare-involvement, and services for youth and adults with complex needs including depression, behavioral challenges, trauma, family conflict, and substance use

Why Join Paragon?

We are not regionally based, which means we are able to provide services to those in need statewide. This means you can support not only those who live in your region but those who have a harder time accessing care in rural communities of Colorado as well.

• Flexibility: You set your own schedule, and work with the family to determine the best times that work for them and their needs. This is what we mean by meeting the client where they are at. Create your own schedule so you can take advantage of Colorado’s best activities such as hiking and skiing when there are less people on the trails. Paragon clinicians are required to meet the direct service requirements of 20-25 hours per week on a consistent basis.
• Clinical Leadership & Support: Paragon’s executive team includes licensed providers engaged in business decisions and planning, ensuring the provider perspective is always included. They also provide licensure supervision as an added perk of employment and is provided at no additional cost to you.
• Benefits: Paragon pays the full health insurance premiums for the employee and family.  Paragon offers fully paid dental, vision, short-term/long-term disability, and life insurance coverage available through United Health Care, Delta Dental, and Principal for the employee. This ensures you are receiving your maximum salary – well after taxes of course.
• Career Development: Paragon is consistently growing and that means there is room for growth. As we expand our services and community reach, we can tap into developing our staff skills in different treatment modalities including substance use treatment or early childhood development, and you will be able to grow your expertise in your areas of interest. Paragon is currently offering training tracks for Attachment Based Family Therapy, Functional Family Therapy or obtaining your Licensed Addiction Counselor credential.

Job Overview:

Paragon Behavioral Health Connections is hiring a Community Engagement Care Coordinator to play a vital role in fostering community engagement, generating referrals, and connecting families to relevant treatment and support through effective care coordination. This full-time position is primarily dedicated to RMHP clients and involves working closely with individuals and families to ensure seamless step-down care, as well as coordinating with hospitals, providers, and local agencies. The Care Coordinator works with clients to identify barriers to care and develop a comprehensive goal-oriented care plan. While much of the care coordination is done via phone, including regular communication with hospitals, clients, and community partners, we strongly prefer to hire someone based in or near Grand Junction to support deeper local engagement and familiarity with available resources. The Care Coordinator also serves as a community representative for Paragon, building strong partnerships and maintaining an active presence in the region through outreach and local collaboration. Travel to clients' homes and within the community is required.

Supervision Received: The Care Coordinators are based in communities throughout RMHP’s catchment area and is supervised by the Care Team Supervisors.

Supervision Exercised: none

Key Responsibilities

Care Coordination:

• Provide comprehensive care management services to individuals, ensuring they have access to necessary support for step down care from hospitals, emergency departments and identify opportunities for Paragon programs to support youth and families in avoid out of home placements.
• Develop individualized service plans in collaboration with clients, and clinicians to specify goals and actions to address their needs and preferences.
• Coordinate with external service providers and community resources to facilitate seamless transitions and continuity of care for clients.
• Offer community prevention and outreach efforts to ensure behavioral health prevention & access to care for clients.
• Keep up-to-date with the latest resources, services, and programs offered in the community to address the varied needs of individuals and families.
• Maintain and improve the health and well-being of individuals covered by Medicaid/Medicare in order to support families understanding of recommended treatments; Increase client satisfaction, augment the support of families by utilizing community resources;

Referral Generation:

• Lead efforts to generate referrals from community members, healthcare providers, and other sources within identified Counties, meeting established referral goals. In partnership with leadership will develop plans for outreach, education, and engagement services in the community to meet the priority population demographic.

Plans Must Include:

• How outreach, education, and engagement services will support efforts toward screening, early intervention, and treatment.
• Off-site events and intentional engagement with priority populations, that may involve but is not limited to
• Broad community involvement
• Community partners that address social determinants of health in serving priority populations in assessed area.
• Local law enforcement, hospitals, emergency departments, and other key partners.
• Local public health departments; and.
• Cultural centers/organizations.  
• Position will build and maintain relationships with local organizations, healthcare professionals, and community leaders to maximize referral opportunities.

Professional Support:

• Facilitate skill building and/or coaching to offer encouragement, empathy, and practical guidance.
• Model successful support and advocacy for the needs and rights of individuals experiencing mental health challenges or substance use disorders.

Compliance and Advocacy:

• Ensure all outreach and engagement activities comply with applicable laws, regulations, and ethical standards.
• Advocate for policy changes and community initiatives that address mental health and substance use challenges, amplifying the voices of individuals with lived experience.
• Participate in identified community meetings, collaboratives and identify opportunities to conduct outreach, tabling at relevant events and promotion of wellness activities.
  
  

Education: A bachelor’s degree in social work, psychology, counseling, or a related field is preferred.

Experience: Prior experience in community engagement, referral generation, care management, and or in the role as a peer support professional is highly valued. Experience in family support, recovery and mental wellness is preferred.

Skills:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse individuals and communities.
• Strong networking abilities to establish and maintain relationships with stakeholders and referral sources.
• Empathy, compassion, and a nonjudgmental attitude towards individuals seeking support.
• Organizational skills and ability to manage time effectively to prioritize competing demands.
• Team player with a collaborative approach to problem-solving and decision-making.
• Valid driver’s license and proof of automobile insurance required.
• Passionate commitment to Paragon's mission and values.

Additional Requirements/Licenses/Certifications:

• A bachelor’s degree in social work, psychology, counseling, or a related field is preferred
• A valid driver’s license and proof of automobile insurance is required.
• Reliable transportation, telephone and e-mail access is required as the position is region-based and involves frequent travel within that region.
• Passing a driving record (MVR), state and national criminal background, Nationwide Sex Offender, and Colorado Department of Human Services (CDHS) “Trails” child abuse and neglect database checks and a Non-Department of Transportation five (5) panel drug test will be required prior to the start of employment.

Job Type: Full-Time

Pay Range: $23 - $31 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Salary : $23 - $31