Family Practice Medical Billing Specialist and Front Office Receptionist

Family Practice Medical Billing Specialist and Front Office Receptionist

Requirements:

• Must have 3 years of medical office experience
• Must have at least one year of medical billing or degree in medical billing

General Purpose of this Position:

• To assist medical providers in using the appropriate ICD10 code, check insurance status, bill insurance appropriately, reconcile EOBs and posts, fight denials, reduce A/R, and answer patient billing questions.
• Correctly performs routine billing and coding procedures in a timely and professional manner
• Develops and inputs data into spreadsheet programs
• To answer incoming calls, schedule appointments, answer questions, or direct patients/callers to appropriate parties, check in arriving patients, process payments.
• Opening and closing the cash drawer and balancing each day.
• Opening and logging daily mail, processing any payments received through mail.
• This position is to be crossed trained to perform in the Receptionist position should absence occur.

Schedule:

• Must be able to work the following hours: Monday - Friday 7:30 AM - 5:00 PM AND 1 Saturday per month- 9 AM - 12 PM

Competencies:

• Confidentiality – Must be able to maintain confidentiality within the clinic.
• You will hear, see and read things that are confidential and you must be able to comply with Paragould Family Care, PA’s Confidentiality Agreement as well as the HIPPA ACT of 1996 Problem Solving - Gathers and analyzes information skillfully; Develops alternative solutions; Works well in stressful situations.
• Customer Service - Manages difficult or emotional patient calls; Responds promptly.
• Interpersonal Skills - Listens to others without interrupting; Remains open to others' ideas and tries new things and makes suggestions for improvement.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates professionalism.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; willingness to assist others as needed.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds operational values.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Education and/or Experience - Minimum of High School Degree, experience with operating a switchboard, phone, and credit card processing terminals and handling money.
• Language Skills - Ability to read, write, and comprehend correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, patients, other employees and the general public.
• Mathematical Skills - Ability to add, subtract, multiply, and divide currency and balance cash drawer with use of tools.
• Give correct change when dealing with cash payments.
• Computer Skills - To perform this job successfully, an individual should have knowledge of Internet software; Google Mail and Calendar, Excel Spreadsheet software, Microsoft Word, accurate keyboard skills Certificates, Licenses, Registrations - None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is sometimes required to walk.
• The employee is occasionally required to stand and reach with hands and arms.
• The employee must occasionally lift and/or move up to 10 pounds.
• The noise level in the work environment is usually quiet to moderate.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Vacation Hours
• Retirement plan
• Vision insurance

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• medical office: 3 years (Required)

Ability to Relocate:

• Paragould, AR 72450: Relocate before starting work (Required)

Work Location: In person