What are the responsibilities and job description for the Collections Specialist position at PARALLEL ENVIRONMENTAL SERVICES CORPORATION?
Collections position duties/responsibilities
- Monitor accounts to identify overdue balances and prioritize collection efforts
- Reach out to clients with past due amounts via phone and/or email to inquire about payment status
- Maintain collections notes in accounting software (Great Plains)
- Investigate and resolve billing issues and request credits/ad hoc invoices when required
- Work with sales, customer service and accounting to address customer concerns and ensure accurate billing
Skills
- Strong communication skills
- Problem solving
- Time management
- Attention to Detail
- Self-motivated
- Ability to work independently with supervisor guidance
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
Corporate or B2B collections experience preferred
Experience with Microsoft Dynamic Great Plains a plus
Associate degree preferred but not required