Paramedic Supervisor - San Antonio

Description

Job Summary

The Paramedic Supervisor oversees the daily operations of EMS personnel, ensuring high-quality patient care, compliance with protocols, and efficient service delivery. This role involves managing staff, coordinating schedules, maintaining equipment and supplies, and serving as a clinical leader to support the organization's mission and objectives.

Key Responsibilities

Supervisory Duties

• Oversee and manage the performance of EMTs, AEMTs, and paramedics.
• Schedule and assign shifts to ensure adequate coverage.
• Conduct performance evaluations and provide constructive feedback.
• Serve as a mentor and resource for EMS staff to enhance clinical skills and professional growth.
• Address and resolve personnel issues, including disciplinary actions, in collaboration with HR.

Operational Management

• Monitor daily operations to ensure adherence to company policies and protocols.
• Coordinate ambulance deployments to optimize response times and service efficiency.
• Ensure compliance with local, state, and federal EMS regulations.
• Develop and maintain standard operating procedures (SOPs) for EMS operations.

Patient Care

• Serve as the lead clinician during high-acuity calls when necessary.
• Provide guidance and oversight to crews to ensure optimal patient care.
• Assist in reviewing and auditing Patient Care Reports (PCRs) for accuracy and completeness.
• Stay updated on the latest clinical guidelines and incorporate them into practice.

Training and Development

• Organize and facilitate ongoing education, certification, and training programs.
• Conduct skills assessments and ensure team readiness for diverse scenarios.
• Promote a culture of continuous learning and improvement within the department.

Equipment and Inventory

• Ensure all medical equipment and vehicles are maintained and operational.
• Oversee inventory management, including ordering and stocking of medical supplies.
• Conduct routine checks to ensure compliance with safety and maintenance standards.

Incident Management

• Respond to major incidents and serve as the on-scene EMS leader when required.
• Collaborate with other agencies and departments during emergencies.
• Assist in post-incident reviews and create after-action reports.

Administrative Duties

• Prepare and submit reports on departmental performance, staffing, and incidents.
• Participate in strategic planning and recommend process improvements.

Qualifications

Qualifications

Education and Experience

• Current certification as a Paramedic State Certification.

Skills and Competencies

• Strong leadership and decision-making abilities.
• Excellent communication and interpersonal skills.
• Proficiency in electronic Patient Care Reporting (ePCR) systems.
• Ability to manage multiple priorities in high-pressure situations.
• Knowledge of EMS protocols, regulations, and clinical best practices.

Licenses and Certifications

• Valid CPR, ACLS, and PALS certifications.
• Instructor-level certifications (preferred).
• Valid Texas driver’s license with an acceptable driving record.
• Has to be able to pass a background check.

Working Conditions

• Rotational shifts, including nights, weekends, and holidays, as needed.
• Physical demands include lifting and carrying patients and equipment.
• Exposure to potentially hazardous conditions, including infectious diseases.