What are the responsibilities and job description for the Director of Sales & Catering position at Paramount Hospitality Management?
Our Mission at Paramount Hospitality Management (PHM) is to deliver experience in a transparent manner that exceed expectations for our guests, owners and team members.
At PHM we have an exciting opportunity for DIRECTOR OF SALES & CATERING if you are passionate about customer service and exceeding guests expectations please review the positions details and below and apply directly to our website at www.phmcareers.com
The DIRECTOR of SALES & CATERING is responsible for directing, coordinating, training and supervising the Sales Managers, Catering Manager(s) and Sales/Catering Administrators/Coordinators/Administrative Assistants in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. Responsible for growing existing accounts and generating new business to ensure that Room revenues and Catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel's performance in the marketplace.
Responsibilities:
- Corporate Groups, SMERF experience and knowledge
- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Requirements:
- 5-8 years’ progressive working experience in the hotel industry Only candidates that have this qualification will be considered
- 5-8 years’ experience working at hotel and/or resort of 400 plus rooms
- Director level leadership experience required in the hotel industry.
- Must have thorough experience with professional selling skills: opening, probing, supporting, closing. Must possess exceptional negotiating skills. Must be proficient in general computer knowledge and able to train and monitor the process of sending referrals, setting traces and profiling accounts. Communication and organizational skills are of utmost importance for this position.