What are the responsibilities and job description for the Security Attendant/ Front Desk position at Park-9 Dog Bar?
Summary: PARK-9 Dog Bar creates new, unique destinations for dogs and their pet parents by combining bar and dog park space for a fun, clean, and safe environment where dogs and humans alike are welcome. Customers can choose their own adventure and take advantage of our multiple on- and off-leash areas.
Park-9 security personnel play a key role in creating a positive customer experience by ensuring that patrons are treated well and kept safe. Our Security Attendant will be responsible for checking IDs at the door to ensure that patrons of legal drinking age are identified by handstamp, maintaining order in Park-9, removing any patrons who are causing problems, and keeping an eye out for any potential safety hazards. In addition, the Security Attendant will support front desk activities as necessary to ensure that vaccination and medical records are complete in order for the dog to enter. In addition, he/she will charge and collect the required fee.
To be successful in this combination role, you will need excellent customer service skills, ability to remain calm in a very busy atmosphere, and strong computer skills.
Responsibilities:
Security :
· Maintain a safe and secure environment for patrons, staff, and property
· Assist with crowd control during high-traffic times
· Check identification at the door to ensure all guests of legal drinking age are by identified by handstamp
· Notify management of any incidents or suspicious activity
· Respond quickly and effectively in the event of an emergency
· Maintain a professional and courteous demeanor at all times
· Removing disruptive or intoxicated patrons from the premises
· Providing security services at special events
Reception:
· Confirm that the dog has a complete record of all medical requirements to meet the standard set by Park-9; accurately enter any additional information
· Limit entrance to only those dogs meeting all requirements, and explain clearly to the pet parent what information is missing and different options of how to gather and enter the information
· Charge and collect entrance fee
· Perform set up and breakdown tasks for reception area.
Knowledge, Skills, and Abilities:
- At least 21 years old
- 2-5 years of proven experience as security guard, or comparable position
- Current TIPS certification required, or obtained with one week of hire
- Outstanding people skills and ability to stay calm under pressure
- Excellent observational and problem-solving skills
- High school diploma; additional certification in law enforcement or security is a plus
- Excellent computer skills
Physical Abilities
- Must be able to stand and walk for extended periods
- Must be available to work evenings, weekends and holidays, and special events as requested
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $16 - $18