Front Desk Receptionist/Security

Job description

Cal Verde Naturals is a locally woman-owned and operated cannabis adult-use only retailer (no medical) looking for a friendly and outgoing person for a full time front desk/security position, located in Belmont, MA! Our ideal candidate has previous cannabis retail experience and can commit to a full time schedule with Monday through Friday availability.

Job Description

Cal Verde is dedicated to sharing our passion for cannabis with all customers - from seasoned enthusiasts to the brand new "canna-curious" - by delivering an excellent in-store experience to all. The primary role for the front desk/security position is to greet all customers entering the dispensary and check for proper valid identification.

Job Responsibilities and Functions

• Welcome our customers into our store with a friendly face.
• Answer incoming phone calls with great phone etiquette and a friendly tone, and answer customer questions.
• Ensure that the dispesary entrance is clean and well-organized at all times.
• Verifying customers' identification documents.
• Manage the Visitor log and corresponding visitor badges.
• Manage the cleanliness of the parking lot.
• Complete cannabis education requirements to build knowledge about products and compliance.
• Staying up to date on company Standard Operating Procedures.

Qualification and Requirements

• At least one-year previous cannabis retail or reception/front desk, experience.
• High School diploma or equivalent
• Excellent communication and customer service skills
• Must be able to communicate effectively with customers and team members.
• Must be 21 years or older
• Must be able to submit to a background check
• Outgoing and friendly with an enthusiasm and passion for cannabis
• Ability to work a flexible schedule, including evenings.
• Ability to deescalate situations with customers when necessary.
• Must be able to pass the necessary steps to obtain a Registered Agent Card issued by the MA Cannabis Control Commission.
• Must be able to work an open/flexible schedule.

Employees may perform other duties and tasks as assigned, and other related duties as needed to meet the ongoing needs of the organization.

Cal Verde is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. Benefit package may vary depending on full-time/part-time positions.

Job Types: Full time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Weekends as needed

Ability to commute/relocate:

• Belmont, MA 02478: Reliably commute or planning to relocate before starting work (Required)

Experience:

• cannabis retail: 1 year (Required)

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift

Work Location: In person

Salary : $18