What are the responsibilities and job description for the Human Resource Manager position at Park Community Credit Union?
Role:
Role: By emphasizing One Park, One Mission, One Team, the HR Manager plays a vital role in leading the daily operations of the Human Resources department. This position ensures the effective execution of core HR functions, including recruitment, employee relations, compliance, payroll, benefits administration, performance management, and compensation management. The HR Manager serves as a trusted resource for employees and managers, ensuring alignment with HR policies, legal requirements, and organizational objectives.
Additionally, this role manages a collaborative and high-performing team that contributes to the credit union's success.
Essential Functions & Responsibilities:
Role: By emphasizing One Park, One Mission, One Team, the HR Manager plays a vital role in leading the daily operations of the Human Resources department. This position ensures the effective execution of core HR functions, including recruitment, employee relations, compliance, payroll, benefits administration, performance management, and compensation management. The HR Manager serves as a trusted resource for employees and managers, ensuring alignment with HR policies, legal requirements, and organizational objectives.
Additionally, this role manages a collaborative and high-performing team that contributes to the credit union's success.
Essential Functions & Responsibilities:
- Oversees daily HR operations, ensuring all processes are executed accurately and efficiently and in compliance with policies and regulations. Processes include payroll, benefits administration, personnel records management, etc. Determines work assignments, establishes timelines and deliverables, and ensures accountability for individual and department objectives. Demonstrates knowledge and expertise of HR systems utilized including payroll/HRIS, imaging, ThriveHub, etc. Maintains accurate documentation, such as personnel files, compliance records, and HR metrics.
- Serves as a primary point of contact for employees and managers, providing guidance on HR-related inquiries. Provides guidance to employees and managers on workplace issues, conflict resolution, and HR policy interpretation. This role supports the performance management process by coaching managers on best practices for employee development and feedback. Additionally, the HR Manager evaluates employee performance matters and policy violations, recommending appropriate actions while fostering a positive and inclusive workplace culture aligned with organizational values.
- Oversees the full-cycle recruitment and onboarding process including managing job postings, candidate screenings, interviews, and selection to ensure a seamless talent acquisition experience as well as adherence to hiring procedure guidelines. This role is also responsible for writing and updating job descriptions to accurately reflect role responsibilities and organizational needs. The HR Manager collaborates with leadership to determine appropriate salary ranges based on compensation methodology and budget considerations. Additionally, this role oversees the onboarding process to ensure new employees integrate smoothly into the organization and are set up for long-term success.
- Ensures development of a high-performing team with the necessary skills and knowledge to perform the HR duties effectively. This role strengthens the HR department’s impact on the organization by fostering a high-performing team through coaching, setting clear expectations, and providing continuous feedback. The HR Manager also identifies professional development opportunities to support team growth.
- Responsible for HR reporting and process improvement, maintaining and analyzing HR data to track trends, generate reports, and make informed recommendations. This role assesses HR processes, identifying areas for increased efficiency and effectiveness to support the organization’s overall business objectives.
- Perform other duties as assigned.
Performance Measurements:
1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values: - Vibrant Connections - Inclusive Excellence - Bold Compassion - Endless Empowerment
2. To provide friendly, professional and accurate service and support to all members and coworkers.
3. To ensure HR processes are executed accurately, efficiently, and in compliance with policies and regulations.
4. To maintain a cohesive, highly trained and motivated staff, sufficient to meet the needs of the Credit Union.
5. To complete reports and records accurately and in a timely manner.
6. To keep management informed regarding key operating issues affecting the department.
7. To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance.
8. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately.
9. To follow the credit union’s Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely and without error.
Knowledge and Skills:
Experience: Prior HR management experience is required. Three to five years of similar or related experience.
Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. HR Certification (PHR, SHRM-CP) preferred.
Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills Excellent communication, problem-solving, and interpersonal skills required. Strong leadership skills with the proven ability to mentor and develop staff. Strong written and verbal communication skills. Ability to handle confidential information with discretion. Proficiency in HRIS and Microsoft Office applications.
Physical Requirements
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers.
PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds.
PARK COMMUNITY CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED
