What are the responsibilities and job description for the Park Community Credit Union is hiring: Video Teller in Chicago position at Park Community Credit Union?
Park Community Credit Union is an Equal Opportunity Employer
- This position has a hybrid work arrangement with the understanding that onsite work may be scheduled.
Company Description :
Park Community is Kentucky’s largest Community Development Financial Institution (CDFI) Credit Union. Owned by members and focused on empowering communities, fueling dreams and fostering belonging, the organization is committed to financial inclusion and serving underserved communities to create thriving environments. Park Community envisions a world where hope, opportunity and belonging unite us all.
Role :
While delivering service through the Interactive Teller systems, you are responsible for :
Major Duties and Responsibilities :
While meeting the service standards for the Credit Union, you will :
Expectations :
1. To deliver high quality member service.
2. To provide friendly, professional and accurate service and support to all members and coworkers and achieve high ratings for Service Excellence.
3. To engage in conversations with members on the credit union products / services focused on meeting the member's financial needs.
4. Provide clear communication through the Interactive Teller Machines for ease of use for members.
5. To follow the credit union’s Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely and without error.
6. To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance.
7. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately.
Knowledge and Skills :
Work involves much personal contact with others inside and / or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, building relationships,
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