What are the responsibilities and job description for the Video Teller- Part Time Job at Park Community Credit Union in Chicago position at Park Community Credit Union?
Park Community Credit Union is an Equal Opportunity Employer
- This position has a hybrid work arrangement with the understanding that onsite work may be scheduled.
Company Description :
Park Community is Kentucky’s largest Community Development Financial Institution (CDFI) Credit Union. Owned by members and focused on empowering communities, fueling dreams and fostering belonging, the organization is committed to financial inclusion and serving underserved communities to create thriving environments. Park Community envisions a world where hope, opportunity and belonging unite us all.
Role :
While delivering service through the Interactive Teller systems, you are responsible for :
Major Duties and Responsibilities :
While meeting the service standards for the Credit Union, you will :
Expectations :
1. To deliver high quality member service.
2. To provide friendly, professional and accurate service and support to all members and coworkers and achieve high ratings for Service Excellence.
3. To engage in conversations with members on the credit union products / services focused on meeting the member's financial needs.
4. Provide clear communication through the Interactive Teller Machines for ease of use for members.
5. To follow the credit union’s Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely and without error.
6. To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance.
7. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately.
Knowledge and Skills :
Work involves much personal contact with others inside and / or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Physical Requirements :
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers.
PHYSICAL DEMANDS
The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and / or move up to 15 pounds and on occasion lift and / or move up to 25 pounds.
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