Loan Servicing Manager

Are you a seasoned professional in the financial and real estate industries? Do you excel in high-paced, dynamic environments? We are looking for a proactive and experienced Loan Servicing Manager to lead and oversee our portfolio of hard money loans, borrower repair projects, and investment property liquidation.

In this role, you will play a pivotal part in guiding our team and clients through the complexities of the construction draw process while driving our company’s success in the ever-evolving real estate market.

• Comprehensive Loan Management: Manage the full lifecycle of hard money loans, from initiation to liquidation
• Borrower Support: Collaborate with real estate investors, particularly first-time fix-and-flip borrowers, to ensure project success
• Strategic Guidance: Offer tailored recommendations to borrowers, enhancing their marketing, contract negotiation, and escrow closing efforts
• Project Supervision: Provide expertise in scope development, contractor negotiations, ensuring renovations comply with local regulations, managing the construction draw process for smooth fund disbursement at key milestones
• Loan Compliance and Enforcement: Ensure strict adherence to loan terms, including oversight of borrower rehabilitation activities. Proactively manage payment collections and default scenarios, including property recovery when necessary
• Investor Collaboration: Facilitate the funding of new loans with financial investors, maintaining transparent and consistent communication
• Portfolio Oversight: Monitor and report on loan and portfolio performance, addressing any issues with actionable plans
• Property Marketing: Lead marketing strategies for properties acquired through defaults, including overseeing rehabilitation, sales efforts, and escrow closings
• Financial Reporting: Prepare detailed profit and loss statements for individual loans and portfolio-level summaries
• Policy Development and Process Improvement: Create, update, and refine departmental policies and procedures to align with industry changes. Foster innovation through cross-departmental discussions, interdepartmental training, and corporate strategy development
• Team Leadership and Collaboration: Contribute to a close-knit team of up to six members, fostering a supportive and collaborative environment. Work alongside processing and underwriting teams to ensure alignment and operational efficiency

• Bachelor’s degree in finance, business administration, or a related field (preferred but not required)
• Proven experience (2 years) in loan servicing, real estate investment, or a similar discipline
• Strong project management, organizational, and problem-solving skills
• Exceptional communication and negotiation capabilities
• Advanced knowledge of financial investor relations and portfolio management
• Experience guiding clients through construction draw processes
• Adaptability to industry regulations and market shifts

• Competitive salary opportunity to grow
• 100% company-paid medical, dental, and vision insurance premiums
• 401k plan with up to a 4% match
• Full & free access to an on-site fitness center
• Generous PTO & paid holidays off

If you are a motivated professional eager to lead & innovate, we invite you to apply! Please submit an updated resume detailing your experience and qualifications. We look forward to learning more about how you can drive our success in this pivotal role.