What are the responsibilities and job description for the Front Desk Associate position at Park Place LTD?
Job Title: Administrative Specialist
Job Summary: The Administrative Specialist is responsible for providing exceptional customer service, managing office operations, and supporting various departments as needed. This role involves greeting customers, handling phone calls, scheduling appointments, processing payments, and maintaining office supplies. The ideal candidate will be friendly, well-organized, and comfortable around cars of all makes and models.
Job Responsibilities:
- Greet and welcome all customers with a smile and direct them appropriately (offer coffee/water).
- Answer, screen, and forward all incoming calls, providing information when needed.
- Schedule appointments for the car wash.
- Call or text Auto Salon appointments for confirmation.
- Collect and process payments for service center and auto salon customers.
- Perform opening and closing procedures as scheduled.
- Order, receive, and stock office supplies and Costco orders.
- Maintain loaner cars, schedule usage, complete damage reports, and manage toll payments.
- Deliver vehicles between buildings, car shows, etc.
- Organize parking arrangements.
- Organize daily accounting packets (balance sheet, credit card settlement, cash).
- Manage flow of Auto Salon appointments.
- End of day accounting and file management.
- Follow dress and hygiene code.
- Help maintain the appearance of the customer waiting area throughout the day.
- Assist other departments as needed.
- Complete other duties as assigned.
Requirements:
- Friendly and upbeat personality.
- Well-organized, detail-oriented, trustworthy, reliable, responsible, motivated, adaptable, and a team player.
- Excellent customer service skills.
- Two to three years of customer service experience.
- Can drive a manual transmission.
- Comfortable around cars of all years, makes, and models.
- Professional appearance and work ethic.
- Clean driving record.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Overtime
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Bellevue, WA 98005 (Required)
Ability to Relocate:
- Bellevue, WA 98005: Relocate before starting work (Required)
Work Location: In person
Salary : $22
