What are the responsibilities and job description for the Service Associate position at Park Side Credit Union?
About Park Side Credit Union
At Park Side Credit Union, we are committed to being the best place for the people of western Montana to get a loan. Our success is driven by our unwavering dedication to our members, employees, and communities. As we continue to grow, we are seeking individuals who embody our core values and are eager to contribute to our mission.
What We Stand For: Our culture is built around four key pillars—Pride, Professionalism, Passion, and Purpose—that foster a fun, driven, and effective workplace. We believe that when we work together with these values at the forefront, we create meaningful and lasting connections with our members and achieve success as a team.
Why Join Park Side Credit Union? When you join Park Side, you're not just starting a job—you're becoming part of a community. Our team is made up of passionate individuals who take pride in the work we do and the positive impact we have on the lives of our members. With a focus on professional growth and a culture that promotes purpose and pride, Park Side is a place where you can build your career and make a real difference.
Ready to Make an Impact? If you're ready to take the next step in your career and join a team that shares your values, we want to hear from you! Apply today and become part of the Park Side Credit Union family, where we work together to make western Montana a better place to live, work, and bank.
About the role
A Service Associate establishes the first impression a member or guest has of the organization. The Service Associate's responsibilities include welcoming members and providing routine information concerning services. They will receive and process a variety of member financial transactions. Service Associate's also refer members to the other departments for specific information and service. The ability to assist members promptly, professionally, and accurately with their financial transactions as well as the ability to follow and accurately convey protocol are key to success in this position.
Hours
This Service Associates position is full-time. Full-time employees usually work 38-40 hours a week with 35 of those hours in a member facing role and 3-5 hours of training per week.
Qualifications
- A high school education or equivalent
- Previous customer service and/or cash handling experience preferred.
- Basic computer knowledge is preferred.
- Previous experience working in a team environment.
The pay range for this role is:
18.50 - 18.50 USD per hour(Whitefish)
