Construction Administrative Assistant

About Us:
Parker Communications is a leading provider of fiber optic solutions, committed to delivering cutting-edge technology and exceptional service to our customers. We are seeking a detail-oriented and organized Fiber Optic Project Coordinator to join our dynamic team. This role will play a critical part in ensuring the smooth execution of our fiber optic projects and maintaining high standards of quality and efficiency.

Responsibilities:

• Dig Ticket Management: Input all new dig tickets and track progress.
• Daily Scheduling: Update the street sheet and send out the daily schedule every morning.
• Quality Control: Add and manage all QC tickets to ensure project standards are met.
• Customer Support: Address all customer complaints promptly and professionally.
• Project Reviews: Conduct rock reviews and evaluate project milestones.
• Documentation Management: Upload Daily Progress Reports (DPRs) to Site Tracker.
• Subcontractor Coordination:
• Add and manage sub chargebacks on Airtable.
• Onboard and maintain relationships with new subcontractors and satellite teams.
• Incident Management:
• Handle line strikes and insurance claims.
• Billing & Invoicing:
• Manage sub billing and customer invoicing.
• Engineering Support:
• Collaborate with the engineering team using Net PMD software.
• Answer questions from the design team or other engineering companies.
• Upload designs, assist with proofing shapefiles and prints, and communicate between the customer and design team for corrections.
• Permitting:
• Handle Traffic Control, contractor registrations, and manage permitting portals.
• Airtable Maintenance:
• Ensure proper access, regular updates, and provide Airtable IT support.
• Project Management Tools:
• Manage Site Tracker and update dates in the PM tracker.
• Red Lines & As-Builts:
• Create and submit red lines and as-builts.
• Customer Platforms:
• Manage Customer SharePoint and submit closeout packages.
• Construction Documentation:
• Download and upload construction drawings, splice MOPs, and shapefiles.

Qualifications:

• Education & Experience:
• Bachelor’s degree in project management, telecommunications, or a related field (preferred).
• Minimum 2-3 years of experience in project coordination, preferably in fiber optics, construction, or telecommunications.
• Technical Skills:
• Proficiency in Airtable, Site Tracker, and similar project management tools.
• Familiarity with Net PMD or equivalent engineering software (preferred).
• Strong knowledge of fiber optic construction processes.
• Organizational Skills:
• Excellent time management and multitasking abilities.
• Detail-oriented with a focus on accuracy in documentation and scheduling.
• Communication & Interpersonal Skills:
• Strong written and verbal communication skills for addressing customer concerns and coordinating with teams.
• Ability to build and maintain strong relationships with subcontractors and stakeholders.
• Problem-Solving & Leadership:
• Proactive in resolving issues such as insurance claims, line strikes, and chargebacks.
• Experience managing and maintaining quality control procedures.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and innovative environment.
• Room for growth and professional development within the organization.
• Collaborative and supportive team culture.

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Familiarity with construction terms, permitting, and subcontractor coordination preferred.

Experience:

• Construction administrative: 2 years (Required)
• Microsoft Office: 2 years (Required)

Location:

• Mesa, AZ 85212 (Required)

Ability to Commute:

• Mesa, AZ 85212 (Required)

Work Location: Hybrid remote in Mesa, AZ 85212

Salary : $35,000