Account Representative/Inside Sales

Position Summary

Responsible for securing and maintaining distribution of products and maintaining effective agreements. Responsible for maintaining / increasing sales volume and margin with existing and new accounts. Accountable for executing assigned sales goals and sales plans with designated customers and/or within a designated sales territory. Actively supports the Corporation’s Win Strategy.

Responsibilities

• Review and respond to all customer inquiries (e.g. delivery, quality, pricing, samples, etc.)
• Assist in drafting Final Agreements, post on intranet site
• Clarify policies and procedures such as Conditions of Sale and pricing structure Assist divisions and customers to ensure returns adhere to language in the contract/agreement
• Provide to distributors technical information that appears in Parker catalogs or as advised by engineering, product managers, and/or technical services
• Formulate and enter quotes online and maintain supporting documentation such as cost estimates, customer drawings and specifications, and divisional drawings and specifications Obtaining quotes on non-standard products Clarification of policies and procedures Investigate requests for credit as directed by the Accounts Receivable Dept.
• Work with Group and Division Pricing Managers to get all customer price files updated and sent to appropriate customer contact.
• Track history of percent increase by division, by customer. Establish and track all customer rebate and market funding programs.
• Post to intranet and send to Division Credit Managers. Communicate accruals/payments to all Division Controllers quarterly.
• Complete check request forms, track history of rebate payout. Post final/signed contracts and Memorandums of Understanding (MOUs) on Parker’s intranet site
• Instruct Product Managers on completion of customer required templates. Review and upload templates in customer's system.
• Review proposals completed by Product Managers on customer's template Understand customer's requirements on images and required templates.
• Upload in customer's system. Notify customer of product changes. Work with Product Managers on customer required templates.
• Coordinate with Divisions/Corporate and customers on setting up EDI/primary documents Coordinate product promotion selection with customer and Divisions in adherence to market funding agreement/schedule Review product promotion content, layout and presentation with Divisions.
• Work with customer on revisions.
• Work with Group Compliance Officers to ensure Division engineering teams utilize correct compliance language
• Any other similar or associated duties necessary to accomplish job objectives, or as assigned by the immediate supervisor

Qualifications

• Two to four years customer service experience
• College Degree or equivalent experience
• Excellent communication skills both written and verbal Microsoft Office suite proficiency especially with Excel and PowerBI
• CRM and data analysis functional knowledge
• Able to travel 10% of time, or as required to attend sales meetings, make division and/or customer visits

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination