What are the responsibilities and job description for the Automotive Warranty Solutions Specialist position at ParkOhio Holding Corp.?
Job Summary
The Automotive Warranty Solutions Specialist plays a vital role in managing warranty processes, ensuring compliance with quality standards, and providing technical support for warranty-related issues. This position requires a strong background in automotive engineering, attention to detail, and excellent problem-solving skills.
Main Responsibilities
- Develop and implement warranty policies and procedures.
- Analyze warranty data to identify trends, root causes, and opportunities for improvement.
- Collaborate with cross-functional teams to resolve warranty claims.
- Develop and maintain warranty reports and dashboards for management review.
Requirements
- Bachelor's degree in Automotive Engineering or related field.
- Proven experience in the automotive industry, with a focus on warranty engineering or quality assurance.
- Experience with OEM warranty management systems.
- Proficiency in relevant customer warranty portals and procedures.
